Auto repair service near Audubon, PA

My 2004 Acura RL remains in a local shop with problems with alternator and belts. LVAG had a signed 36 month extended warranty in hand on 3/4/2014 when I bought the car but after a phone call today the salesperson stated it has not been sent to NADA,the warranty company. There is something very wrong here, to take payment for coverage, to have the customer call NADA several times and give ID numbers without a question, and wait over a month and not send in the paper work. LVAG appears to have taken a risk that a claim would not be entered for some time and their first payment and paper work would be stalled. Very poor business practice !!!

All Cottman Transmission and Total Auto Care centers abide by Cottman's complete service philosophy, which calls for your vehicle to be repaired properly the first time, so that you don't have to lose either time or money. Cottman's Service Philosophy is the reason why millions of customers have trusted us to repair their vehicle's transmissions over the past five decades. You see, at Cottman, we know you have more important things to worry about than your car. Cottman will never compromise its standards just to make a vehicle "superficially drivable." We will never perform a low quality service that would result in increased costs, inconvenience, and possible hazardous driving conditions for our customers.

My truck had clunking noise. I already took it to 2 other shops and they couldn't figure out problem. Victor at Signature was able to diagnose and fix my truck the same day it was dropped off! He was very informative and answered all my questions. I would definitely recommend this shop and will return here if I need any additional repairs and for vehicle maintenance.

You know how this story ends, right? We bought a 2004 Cadillac SRX (a real beauty), 108,000 miles, paid cash and in full $11,995. A week later, brought it back b/c the engine was "noisy"; they kept it 2 days and returned it stating they didn't hear any "noise" and "maybe it's the transmission". We asked them to repair this under the 3 mo/3,000 warranty. They said it "had to breakdown first." Wow. Six-months later, THE ENGINE DIED. We called NATIONAL AUTO SALES to address this issue. We were told they were busy with customers, but what did we want from them. We told them we wanted them to remember we were once "customers" and to pay to replace the engine. They offered to do this "at cost"; we agreed that sounded good, but wanted OUR mechanic to install a QUALITY engine, given the circumstances. We asked for his name; he said "Mike"...we asked for his last name; he said "Just Mike". Now, we have not heard from "Just Mike" to make good on his offer. We are, however, going to pay to have a quality engine installed AND Carchex will put a 5yr/100,000 warranty on it. Total costs, which will become DAMAGES that we WILL seek to recover: minus $11,995 for a car with a DEAD ENGINE $4,250 for a quality engine installed, $2,875 for an extended warranty=$7,125. Expensive lesson... I AM NOT ALONE--OTHERS HAVE BEEN RIPPED OFF BY NATIONAL AUTO SALES...IN THE SAME WAY. Buy the car, drive it a few months, and the ENGINE DIES. Don't become a victim. If you've already fallen victim to the fine snakes and bottom-feeders at NATIONAL AUTO SALES, please email me at JustMike5000@yahoo.com OR Facebook your story (pictures encouraged) by looking up and friending juste mike. Edit Your Review

Stranded while visiting over holidays. They fixed me up in 2 days. WOW

We do body work & repairs.