Auto repair service near Chadds Ford, PA

I am a little late with this review, but I have to get this out so no one else gets screwed over like I did. Back in July I bought a Grand Marquis from them and about 1 week later I notice that there was something wrong with the brakes. I took the car into the dealership and had the service dept take a look at my car. They replaced one brake line and said everything was good. Fast forward about 2 weeks later and my brakes give out on me while I am driving so I take it into another shop and they said the other brake lines were rusted out so bad they at car should have never been sold like that in the first place. What gets me though is how can they replace one brake line and not even tell me the other 3 were rusted out. This has showed me they don't care about the customers and only care about the all mighty dollar. Hershey motors risked me getting in an accident by not telling me about my brake lines. Which I don't understand because had they told me the other 3 needed to be replaced too. I would have had them all replaced. After all that's common sense, but Hershey motors don't have that. They just want the quick sell.

I will never take my car to be serviced here again. I usually go to the Nissan on Ridge Pike but decided to go to Ardmore since it is closer to my job and they provide a shuttle service. The shuttle is the only good thing about the service department. And is not worth sacrificing the condition of my Car. I brought my car in initially because the check engine light came on. A few days later the issue was supposedly fixed after replacing a part covered under warranty. An unrelated visit took me back to get a tire replaced. This issue was fixed also. Now, comes the problem: Immediately after getting the tire replaced my air pressure light came on along with the check engine light. I called and they could not see my car for about 4-5 days. During these days I was forced to put air in a brand new tire daily. I finally had an appt and left the car with them all day. Upon picking the car up I have a bill for $160 dollars. They said it was $98 to diagnose the check engine light which read that I had low oil. They did the oil change for about $35 I guess and chared me $15 to check the pressure sensor. They said Nothing was wrong with the pressure and since I just needed a oil change you have to pay for the diagnosis. WHAT?? Being a woman I thought it was just me. Fist off if it was just an oil problem my OIL LIGHT would have come on as it usually does to tell me to check my oil. And I know there is a problem with the tire because it looses pressure daily. Not to mention they charged me $15 to check a tire THEY just replaced themselves. A day after paying for them to basically give me an oil change both lights came back on and the pressure was dangerously low again . I brought it back and they tried to tell me they were going to charge me another $98 and $15 to diagnose the same problems. After speaking with the SM I let them know I would not be paying them any more money. They checked the lights and actually looked at the tire to find I needed a similar part to the initial

DO NOT GO TO THESE GUYS FOR SERVICE!!!! Brought my Nissan 350Z in to get an estimate to repair/replace the cover that opens and closes over my navigation system. We received the estimate from Conicelli the next day but decided not to go through with the repair. When we went to pick the car up we noticed that the plastic surrounding the navigation system had been scratched all over. We immediately brought it to the service center's attention but they refused to acknowledge any responsibility for the damage. We spoke with two managers at the service center but they both refused to fix or replace the plastic that had been scratched. We requested a phone call from the owner but he never got back to us. These guys are jerks.