Auto repair service near Coatesville, PA

Very professional and caring

I am a little late with this review, but I have to get this out so no one else gets screwed over like I did. Back in July I bought a Grand Marquis from them and about 1 week later I notice that there was something wrong with the brakes. I took the car into the dealership and had the service dept take a look at my car. They replaced one brake line and said everything was good. Fast forward about 2 weeks later and my brakes give out on me while I am driving so I take it into another shop and they said the other brake lines were rusted out so bad they at car should have never been sold like that in the first place. What gets me though is how can they replace one brake line and not even tell me the other 3 were rusted out. This has showed me they don't care about the customers and only care about the all mighty dollar. Hershey motors risked me getting in an accident by not telling me about my brake lines. Which I don't understand because had they told me the other 3 needed to be replaced too. I would have had them all replaced. After all that's common sense, but Hershey motors don't have that. They just want the quick sell.

I recommend this company for my friends. Now this company has new owner. He did excellent service and high quality job on car painting. I feel the former owner did not do good job but the new owner did excellent job. My car was repaired 11 years ago. The paint starts peeling off. The paint is life time warranty. The owner was changed meanwhile, so I was not expecting to get the job done. New owner, Wade, is so kind to take the paint job and did finish beautifully. He did not charge any, even it is not his responsibility. I really appreciate for his kindness. Also he gave me a ride when I dropped my car off, and delivered my car to the place I needed. It was wonderful service and I am very happy with what the new owner did for me. Thank you so much, Wade! Yoko