Auto repair service near Downingtown, PA

I am a little late with this review, but I have to get this out so no one else gets screwed over like I did. Back in July I bought a Grand Marquis from them and about 1 week later I notice that there was something wrong with the brakes. I took the car into the dealership and had the service dept take a look at my car. They replaced one brake line and said everything was good. Fast forward about 2 weeks later and my brakes give out on me while I am driving so I take it into another shop and they said the other brake lines were rusted out so bad they at car should have never been sold like that in the first place. What gets me though is how can they replace one brake line and not even tell me the other 3 were rusted out. This has showed me they don't care about the customers and only care about the all mighty dollar. Hershey motors risked me getting in an accident by not telling me about my brake lines. Which I don't understand because had they told me the other 3 needed to be replaced too. I would have had them all replaced. After all that's common sense, but Hershey motors don't have that. They just want the quick sell.

I purchased a minivan from them last April. They told me the van was running great with no issues at all. The van then within days of buying it had horrible issues. I got my mechanic to look at it and it found out that it had a severely bad transmission among other issues. I called the week right after I got it and they told me they'd get back to me and have a look at it and wouldn't sell me a bad car. They never got back to me and they ignored my phone calls ever since and hang up when I try to call from other numbers. I had to junk the van because it broke down and tranny went bad when I hadn't even had it one month. Just horrible situation to be put in due to dishonesty.

Great people who do good work. They also have a loaner vehicle if you are brave enough to drive it (an elderly VW Jetta.)

I took my car to Meineke (for the first time) a few months ago for a state inspection and an oil change and left it there while I was at work. A few hours later I relieved a call from a woman saying that my car was in need of $900.00 worth of repairs on top of the cost of the inspection and oil change and how would I like to pay for it? Like I could just whip out $900.00 on the spot! I have a 2010 Nissan Rouge so that just didn't make any sense. The car was running great and I always take it in for routine maintenance. I asked if it would pass inspection without all the repairs and she said yes but just barely. She said my back tires really needed to be replaced. I told her that I didn't want any extra work to be done just the inspection and oil change. She stuck to her position but said fine. Now three months later I took my car to the dealership for my regular routine maintenance and mentioned that a few months back I was told the tires probably needed to be replaced. They called me to tell me they had no idea what I was talking about because the tires are fine in fact they are at 50% now and would have been even better a few months back! THEY LIE TO YOU TO GET YOU TO SPEND MONEY YOU DON'T NEED TO!