Auto repair service near Duquesne, PA

I got my front breaks changed here. When I got my car back the steering wheel started shaking. It got to the point where I found the vehicle unsafe to drive. I did some research online and found that can be caused by loose lug nuts. Sure enough, I checked the lug nuts on the driver's side tire. Three out of the five I took off with my hand. They were never torqued. The tire could've come off on the freeway and then I might not be here to leave this review. I called meineke up and told them what I found. The man on the phone was totally unhelpful. First, he tried to assure me that they took my car for a test drive. Then he kept asking me what I wanted him to do about it. He didn't offer any sort of refund, or offer to speak to the mechanic about the oversight. He did offer to tighten my lug nuts if I drove my vehicle down to them (not safe). The conversation ended with him saying "What do you want me to do about it?" and I told him that I was going to leave a negative review online because people should know about this. It was then that he hung up on me. My voice wasn't raised. I was direct but still respectful. I've never been hung up on by a professional. I contacted corporate. They got in touch with the owner who offered to torque my lug nuts and teach me how to use some lug nut torque tool. I torqued the lug nuts correctly, it was their mechanic that forgot to torque them.

front right side was making loud squealing , steering made rubbing sound when turned. frank had the vehicle's front end thoroughly inspected then test drove it again himself to make double sure of the problems. bottom line is, he replaced the problem parts and cleaned and adjusted brakes, changed oil and flushed coolant (i had a coupon) and saved me a whole lot of money. he has kept my '05 cavalier on the road and running smoothly for years and for alot less than others had charged me. glad i found this garage. he is a person you can trust and he goes out of his way to come up with cost saving solutions.

AAA Aproved Auto Repair Facility, Member of Better Business Bureau, ASE Certified Technicians, Quality Service since 1972

Terrible all around - horrible customer service and have a knack for finding phantom problems. Would give a 0 star rating if available

I wish I could give this dealer No Stars on this survey I am a shopper and got the worst deal at Kenny Ross Ford from there "sales manager" of the five dealerships I went to. I believe the "sales manager made a example to his sales staff how to handle a informed shopper to make you feel you no nothing about what your car is worth. Shopping at Kenny Ross Ford was a total waste of 2 hours of my time. I bought a new ford at another dealer in Westmoreland County for $2000.00 less at another dealer. They are still living in the past when car dealers screwed there customers on price. Go to another dealer in the area that are honest. I cannot believe how badly I was treated. You will save money and not be lied to. Hope this review saves you the waste of your time.

I was involved in a car accident. Had them tow it so my vehicle could get worked on there. I took pictures of where it originally got towed from and the tires 4 days later were not flat until it got there. Talked to the owner and he stated the frame was probably bent due to flat tire. He would keep my vehicle give me a little over 200 for it for scrap. I got it towed home listed it on craig list. A man bought it and fixed it in one week. No bent frame. ANd the quote he gave the insurance carrier was wrong. 800 dollar fix.( this is not including minor cosmetic issues) But 800 bucks to pass inspection!!!! Now Im without a vehicle and got laughed at by staff because I was hurt in the accident. IM NOT KIDDING. I referred this place to so many people who would have originally went someplace else. They did exceptional work for me in the past but Im wondering was needless things done?? Get a second opinion before they act generous and offer scrap money for your vehicle. Im hurt more than anything. As I said I used this company for years, referred them to many and to set a BS quote so my vehicle is deemed totalled and then to get laughed at because I got hurt was childlike and extremely disrespectful.

Reasonable rates and honest. Not trying to rip you off like so many shops. They did a front brake job for me and honestly it is one of the best jobs I've ever had done. Possibly better than I could do myself. Tired of going in for an inspection and them trying to leverage you into $600 to $800 dollar bill? Then I would suggest going to Auto House. They haven't recommended anything that honestly didn't need to be done.

This place is terrible dont ever take your car there. Went to get my o2 sensor fixed and then less than a month later my light comes back on and it's my sensor again. With the warranty I have I took it back to have it fixed and now they are saying my other one is broke now. So they want more money to fix it but the code that is coming up is the same as before they replaced the first one. They think I am dumb but they are just shady and this isn't over yet. By the time I am done they will be out of business!