Auto repair service near Glen Mills, PA

We would like to thank you for your interest in Steves Auto Care. We are a local Shell gasoline / service station established in 1994 to offer quality auto repair and quality fuels to our custmers. Our mission is for our customers to become completely comfortable when bringing their vehicle to us. Our customers can rest assured that when their vehicle is in our care, We will provide the best service possible. Our ASE certified technicians perform only expert quality auto repairs and service. We take no short cuts when it comes to ensuring the safety of our customers and their loved ones. I believe that building relationships with our customers has been one of our greatest tool for our success. Dependable auto repair and service is hard enough to find and we welcome the opportunity to serve you for all your automotive needs. We look forward to including you to our list of satisfied customers. If there are any auto repair or service questions that you may have, Plaese feel free to call on us anytime. Thank You, Steve DelliGatti President

1) Bought truck 3/6. Called 4x for plates. Not done at DMV until 3/28 after I called day before. Never called us to p/u. Temp exp. Finally got today 4/15. 2) Truck barely made it home. Checked + "new" spark plugs he said he did were each completely burnt out! Called next day to report prob + ask further questions to trouble shoot but he was short + rude! 3) He omitted a HUGE issue until after docs done + we were leaving parking lot! Informed that PCM was replaced. Only later did we find out that he took a new + correct PCM out + replaced w/junkyard. Also never had it calibrated! Tried 3 companies for keys to be made + no one could do it + still charged us. Had to buy correct PCM. Company told us a PCM had recently been bought. Tried again but now truck wont even start because antitheft blocks recalib! Had to have it towed to a Ford dealer. 3) We had test drove truck. Knew it had exhaust leak+ABS light on. Something popped! coming home + it stuck in low gear. Had it towed to Ford where it has been ever since to this day. They only finally were able & nearing $1,500 later to get it started last week! Now we have to fix everything else they found wrong. Turning into a $ pit. I know I’m forgetting other issues to mention. We have been so stressed! 4) Went to pick up plates today + expressed how dissatisfied we of having been screwed over with this truck. Showed the spark plugs. Reminded them that no one even called us for the plates. Told him about having omitted PCM situation until after we signed the docs. This being the entire damn problem for this month + half! He just simply said “Thanks I know now for next time. Have a good weekend”. Did not even have courtesy to apologize! Really? Grow a set! Not even once...did a simple "I'm sorry this happened" come out of his mouth or other 2 men in office! He even handed me someone else’s plates! POOR customer service. Cannot be trusted! Don’t waste your time or $ at this SHAM SHACK! They should be ashamed!

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