Auto repair service near Jeffersonville, PA

My 2004 Acura RL remains in a local shop with problems with alternator and belts. LVAG had a signed 36 month extended warranty in hand on 3/4/2014 when I bought the car but after a phone call today the salesperson stated it has not been sent to NADA,the warranty company. There is something very wrong here, to take payment for coverage, to have the customer call NADA several times and give ID numbers without a question, and wait over a month and not send in the paper work. LVAG appears to have taken a risk that a claim would not be entered for some time and their first payment and paper work would be stalled. Very poor business practice !!!

All Cottman Transmission and Total Auto Care centers abide by Cottman's complete service philosophy, which calls for your vehicle to be repaired properly the first time, so that you don't have to lose either time or money. Cottman's Service Philosophy is the reason why millions of customers have trusted us to repair their vehicle's transmissions over the past five decades. You see, at Cottman, we know you have more important things to worry about than your car. Cottman will never compromise its standards just to make a vehicle "superficially drivable." We will never perform a low quality service that would result in increased costs, inconvenience, and possible hazardous driving conditions for our customers.

Not recommended at all. Horrible service. OVERPRICED. Go in for a tune-up and am told engine needs replacing???? What's up with that? Tom Matthews was very abrupt with us. Basically told us, we owed him $250 for a tune up without even letting us know price first but engine would only last a month or so. Disagree with Marlene for sure - NOT honest, polite or caring at all.

Quoted for tire mounting then, when got hold of car, called to see if we wanted tires balanced for an extra $50. Who mounts tires without getting them balanced. Scumbags.