Auto repair service near Line Lexington, PA

I had a very rude experience with Russ the owner. Charged for repairs that were never done to my car. Returned several time for follow ups to the same problems only to receive an annoyed answers from him and no further actions on their part. STAY AWAY AT ALL COST!!!

Bought a car here and only a couple days later started having trouble. The troubles did not end, it was one thing after the other until I finally had enough. Robert who is the owner is a GREAT talker, he talks himself up like nothing I ever seen, but when you have problems with the car and get (rightfully so) angry and frustrated he shuts off the charm and the real him comes out. He forgets you are the customer (maybe because he has your signature and cash already) and he moves quickly onto aggression and tells you to fix it or give it back- how dare you be angry that I Sold you junk! (that is his stance). Very frustrating, I lost a lot of money and I know these places are geared towards people with no credit or bad credit but please do not do it, you think you are in a bad situation now - trust me if you get a lemon like I did you will be in a worse position. Fast talker, Super nice and friendly and full of crap until push comes to shove. His detailing looks nice, I will give them credit for that cause the car was spotless when I got it but for sales he is a HUGE fail in my case. Anyone who can sell a single mother of 3 a car and take over 3k between down payment, monthly payments and repairs and not even give them back one dollar after nothing but hassle and problems is not a good person. Actions speak louder then words and I hope no one else finds out like I did. He covered his butt coming and going with all the papers I signed saying he had a right to keep all money but had I found one bad review on him I would not have shopped there, so I am hoping that some one else can learn from my mistakes and take heed to this review and run

I paid to have windshield whiter fluid tank fixed, and you didn't. I scheduled appointment to fix and you cancelled it.

We've been going to Carlo's for about three years now, and have nothing but GREAT things to say about this establishment. We've dealt with mechanics in several states across the U.S. and overseas, and Carlo's is the most comfortable place we've every dealt with. They are excellent about contacting us with an estimate - and options about repair work (what needs to be done immediately, what we could reasonably do ourselves, etc.) - before making any repairs.

Sterling and expert service. My '05 Corolla with 315k miles, purrs like a kitten thanks to John and his team at Motorworks. Got an oil change, two new tires and front end alignment. Car is running great. Thanks!