Auto repair service near New Ringgold, PA

My 2004 Acura RL remains in a local shop with problems with alternator and belts. LVAG had a signed 36 month extended warranty in hand on 3/4/2014 when I bought the car but after a phone call today the salesperson stated it has not been sent to NADA,the warranty company. There is something very wrong here, to take payment for coverage, to have the customer call NADA several times and give ID numbers without a question, and wait over a month and not send in the paper work. LVAG appears to have taken a risk that a claim would not be entered for some time and their first payment and paper work would be stalled. Very poor business practice !!!

All Cottman Transmission and Total Auto Care centers abide by Cottman's complete service philosophy, which calls for your vehicle to be repaired properly the first time, so that you don't have to lose either time or money. Cottman's Service Philosophy is the reason why millions of customers have trusted us to repair their vehicle's transmissions over the past five decades. You see, at Cottman, we know you have more important things to worry about than your car. Cottman will never compromise its standards just to make a vehicle "superficially drivable." We will never perform a low quality service that would result in increased costs, inconvenience, and possible hazardous driving conditions for our customers.

I have been a long time customer of this store, but after the way I was treated today, I will no longer frequent this establishment. A couple of days ago, I made a mistake and left garbage by their trash can to throw away. Today, I went down to get some usual things and was confronted in the store by the manager and was told in a very rude manner to take my trash home and throw it away. She did this loudly in front of the store and yelled at my husband and myself out in the parking lot. If this is the way they treat customers of over twenty years, then I want nothing of theirs. I was in the wrong, but she could have taken me aside and asked me to take my trash home. She didn't have to yell at me in front of the store, and out in the parking lot. I would never treat a customer that way. They are your bread and butter!

I purchased a car from them in October, first impression was that these were really honest family oriented people. The buying experience was wonderful. I now have to say, Buyer Beware!!! The car I purchased started with just small issues. First the high beams, then the front tires on the front within a month were showing steel, then came the big stuff, leaking head gasket and finally the transmission, all of this in less than 5 months. Their response was "Oh Well" It's a used car. Supposedly it passed inspection with flying colors, because the day I bought it, it had a brand new sticker. Please keep in mind, that i did not travel extensively with this car. My commute to work each day is only 8 min. each way all other travel was typical family stuff. Grocery store etc. If you decide to purchase from them, please bring a mechanic with you or have it checked immediately by a mechanic you trust, but I really would recommend buying a car elsewhere if possible

small home town auto repair. honest ,dependable, reasonably priced. Actually he is usually less than what the big shops charge. The yard may be a bit messy but the guy behind the wrench is honest friendly and dependable. KNow him for like 20 years. Had many of our vehicles repaired there thru the years. He also has a real love for classic cars and often can find parts that are hard to find.