Auto repair service near Oakdale, PA

Very clean place good working conditions. reliable employes

I got my front breaks changed here. When I got my car back the steering wheel started shaking. It got to the point where I found the vehicle unsafe to drive. I did some research online and found that can be caused by loose lug nuts. Sure enough, I checked the lug nuts on the driver's side tire. Three out of the five I took off with my hand. They were never torqued. The tire could've come off on the freeway and then I might not be here to leave this review. I called meineke up and told them what I found. The man on the phone was totally unhelpful. First, he tried to assure me that they took my car for a test drive. Then he kept asking me what I wanted him to do about it. He didn't offer any sort of refund, or offer to speak to the mechanic about the oversight. He did offer to tighten my lug nuts if I drove my vehicle down to them (not safe). The conversation ended with him saying "What do you want me to do about it?" and I told him that I was going to leave a negative review online because people should know about this. It was then that he hung up on me. My voice wasn't raised. I was direct but still respectful. I've never been hung up on by a professional. I contacted corporate. They got in touch with the owner who offered to torque my lug nuts and teach me how to use some lug nut torque tool. I torqued the lug nuts correctly, it was their mechanic that forgot to torque them.

I am a single mother with very little time or money and decided it was time to try and buy a new vehicle. I went to nick chevrolet because they were local and thought I would give them my business. I went there and took my car in for a trade. They only gave me $2500 for my trade and it was about $2000 less than nada was. So I figured I would do the deal as long as I was going to get the new vehicle at a good price. It ends up that once they sold me all the extra warranties and everything else they wanted me to buy, i had to take my whole savings of $7600 and give as a down payment. Once I drove the vehicle home and after around 300 miles the transmission started slipping and making all kinds of noises so I decided to take it back over to them. Once there, I dropped it off and they put it in for service. They called me and said that something inside the transmission had broke and caused the gears inside to get all busted up. I picked the vehicle back up once they called and said it was ready. Once I had it for about 2 days the same thing is still happening. I went back over to tell them, and they told me that this is the way it is supposed to be. Unfortunately they have been lying to me about it. I have been over there at least 5 times to see if they could do something about it to make it right, but they refuse to make it right, and keep giving me the run around.. I now have an attorney to help me at an additional expense and time which I do not have. This dealership does not care once they have the money. I have now contacted the news station as like I said before that I am a single mother just trying to work and survive with the times being very tough like they are. I would certainly go to another dealership as this one just plain sucks....

Terrible all around - horrible customer service and have a knack for finding phantom problems. Would give a 0 star rating if available

I wish I could give this dealer No Stars on this survey I am a shopper and got the worst deal at Kenny Ross Ford from there "sales manager" of the five dealerships I went to. I believe the "sales manager made a example to his sales staff how to handle a informed shopper to make you feel you no nothing about what your car is worth. Shopping at Kenny Ross Ford was a total waste of 2 hours of my time. I bought a new ford at another dealer in Westmoreland County for $2000.00 less at another dealer. They are still living in the past when car dealers screwed there customers on price. Go to another dealer in the area that are honest. I cannot believe how badly I was treated. You will save money and not be lied to. Hope this review saves you the waste of your time.

All good