Auto repair service near Ottsville, PA

Owned the car for 5 months. The engine light came on 15 minutes after driving it off lot. I returned and the salesman cut a cracked hose and put it back on and reset the light. Check engine light came back on and persisted. Due to dealer distance I took to my mechanic and a Toyota dealer for the most accurate code reading. Basically told by mechanic that the car “has problems.” Dealer/owner/salesman fixed car to make light go off, but I have no doubt the light will return with his bandaid. Salesman did agree to buy back car, but to my complete surprise and disgust he gave me $2500 less than I paid him, then he relisted it for the price I paid. So, I lost $2500 to him and $400 in repairs for 5 months of owning the car. He made profit on me and then again on reselling it for the same asking price I paid, knowing it has problems. My husband passed in 2017 and this was my son’s first car and my first time buying one alone. Saul knew this. He sent a very unprofessional email telling me if I “didn’t have anything nice to say not to say anything at all,” when I complained and expressed my displeasure. Do not believe him when he tells you here is there to help protect you from bad salesmen ... he IS one. Don’t buy here.

Thank you so much for the wonderful service. I want to thank the General Manager, Matthew Kline, for his amazing customer service. Many thanks!

I've been going to this shop since it opened. I would not go anywhere else for transmission issues. Bill is a very honest businessman who knows the value of repeat customers. His prices are excellent and he stands behind his work.

My family and I have been taking our car there for over 20 years. The owner, Randy, is the best. His prices are a little more expensive than other places, but he always gets to the root of the problem and he is trustworthy. Routinely, he tells us when we can wait to get a service done or if we don't need to do it at all. In the end, this saved us a ton of money.

I hate to do that, but feel like I have to... I came to this location to get my car inspected last Friday (08/16/2013) waited for 40 minutes until a service representative finally asked how he can help me. ( he was the only one working there and he was already assisting a lady when I walked in...) I said I need my car inspected and how long it would take. I have been told that he needs to make a call to his manager and ask if there is a waiting list for that or something like that. I didn't feel like waiting another hr or two, and left disappointed. I went there second time on Sunday only because my mechanic doesn't work on Sundays and this is the only day off I have after working at two jobs. I waited about 2 hrs to get my car inspected!!! this is ridiculous! I would never ever go to this place again even though there is a lot of work needed to be done at my car. I also was going to buy tires from them, but with this poor customer service I ll pass on that as well.... Would not recommend this particular location to any customers. I am not sure about others locations.