Auto repair service near Coventry, RI

We are a full service repair shop and have been serving Pawtuxet Village since 1976. We have an ASE certified technician with 7 certifications including L1 advanced specialist. We do Rhode Island State Inspections. We warranty our work for 12 month/12,000 miles.

I bought an 03 Mazda tribute from Pilgrim motors back in February. The price on the car was high but I did manage to get them down a bit (not too much though). I thought there was nothing wrong with the car as I explained to Dana (owner) that I have 3 small children and I need something safe and reliable for my family. I was helped and assured that there is nothing wrong and if anything were to happen they will help me, even signing the as is warranty. I had the car for 5 maybe 6 weeks and the transmission stopped driving. I called several times before I finally talked to Dana. She had no sympathy and said "sorry but we are not doing anything we could not forsee any issues so we are not responsible". I called around and got prices *1800*. I called Dana and got the receptionist I was told to leave my name and number. No call back.I called a few more times and still nothing. I stopped by and they were on vacation. How sweet they get to take a vacation. So I left another message and still nothing. When you call they always say she is not in and the can take your number but she never returns your call. They are unavailable and are in no way capable of running a good business. They take your money for a lemon and go on a nice vacation with it. Stay away from this place. Now I am stuck with a car that has an 1800 dollar transmission bill three children a full time job and no transportation. As for Dana and her Husband at Pilgrim Motors you should be ashamed of yourselves. I understand a business is there to make money but to scam people is wrong. I recommend elsewhere.

Insight Auto has saved me over $800. on service that was recommended by another Johnston local company. Owner, Dave, is an excellent diagnostician. Thank-you.

DO NOT purchase a vehicle here! I can not stress that enough! They have nothing but toilets on the lot and they are lying thieves! Thankfully I was smart enough to back out before I actually gave them the check from the bank that was written out to them in the amount of $5500. They had a number of things that they said they would do before I picked the car up and actually only did one thing. They put a hose clamp on the battery instead of replacing the broken battery cable. The oil had not been changed in the car in a whole year and there was probably about a drop of oil left in the engine. The front bumper was ready to fall off. They did not fix the exhaust leak that they said they would fix. This experience was a complete nightmare! And to top it off I now am bringing them to court to try to get my deposit back. The owner named Mark Tantimonaco refuses to give me back my deposit and then hung up on me when I called him. Do yourself a favor, DO NOT even consider going there. Also I was informed by Pete one of the sales people that they lie to you on their website and say that they offer financing. Really what they do is have you fill out an online application via there website so they can gather all of your personal and financial information, and then never give you a loan.