Auto repair service near South Kingstown, RI

KEEP AWAY!! Not only did they sell us a huge lemon, but they made sure that there was no documentation given for the 4 times we were there so that we could request our money back legally from both the DMV and small claims court! The salesman called us liars, yelled at us for doing something we did not do and hung up on us repeatedly! How can you treat customers like that?? They were not willing to fix the car, or honor the warrantee! We are now stuck with a 2,500lbs steel paperweight!

not recommended if your car has after market product. They only want you to put OEM parts, and if your car has after market parts they won't even look at it. As if they own Volvo Corp. I would understand but for a mechanic to denied service for that it's unreal.

Brought the car in for diagnosis, they said the engine was "seized" (total BS... I later took the engine apart and while I had melted the pistons, the rotating assembly did move and the engine could still turn over). Said I needed a new engine. Told me they found one to buy, then three months later told me they hadn't actually bought it (without calling me to tell me this). Returned maybe 2 calls in all of 6 months. SO, being a Volvo fanatic, I asked a couple of friends, then brought them an engine. A month later they hadn't even started on the swap. A month after that, I went in and took my car, my engine, and a bunch of parts that I had bought back from them. These guys can't pick up the phone without being hounded, their technician told me I was wrong repeatedly, and nobody was really willing to help. Fortunately after six months they only made me pay for the diagnoses they did in the beginning. Credentials: I took the car and engine and parts home and did the swap myself in my driveway in two weekends, having never done one before on my own. Saved an estimated $1800 and didn't have to deal with them again.

Garbage shop. NEVER VISIT. Owners are ignorant, barely a sign of intelligent auto skills. Example: forgot to reattach battery frame thereby causing damage and destroying under the hood. Dont waste money or time on the lemons they sell. Family owned in the wrong sense of the phrase, gives important tasks to uninterested family members. Hope they see this and revisit their customer service skills. Some people gotta wake up.....

NEVER AGAIN. Manipulated, lied to, and guilt tripped into giving up my first car - a rare vintage Japanese sedan I had wanted to own since I was a little kid in elementary school +15 years ago. They let it sit for almost 2 months before putting it on a lift and giving me the runaround - blatant excuses saying it was unroadworthy and too far gone due to rot on a frame rail and a strut tower (could have been fixed by someone proficient in fabricating and welding) Claimed that for some of the work that COULD be done they'd have to use parts (subframe, axles & suspension related stuff) off the next gen of model on it which is impossible and should have keyed me in on their cluelessness and BS. To add insult to injury they lied a second time upon calling a relative of mine after I published a negative Google review detailing my experience there and intimidated me into deleting my review (very unprofessional and mafia-like behavior) - the gist of what I said in the review was it made no sense to have "restoration" in their services if they couldn't fix unibody rot and didn't have a fabricator working for them. Somehow (at least according to my relative) they interpreted this as me blaming them for the rust on the car - absolutely preposterous. If you are young and own a vintage car stay far far far away - these people only cater to people who drive appliances on wheels. If you're a boomer with a 73-77 Monte Carlo though they'll treat you like royalty and put pics of it on their FB page. Once again, stay far far far away - don't go through the same amount of mental stress and anguish as I have.

Today, I bought my very first new-used car at Shantok Motors. My sales rep. was Jay Wanczyk. He was totally professional and courteous - He made us feel like we were NOT being taken advantage of. He took care of the Motor Vehicle and everything else. The only thing we had to do was to sign on the bottom line. How simple is that. Thanks Jay!!