Auto repair service near Bristol, TN

He won my business about 4 years ago and I keep bringing him more, with good reason. I've been able to count on Chip and team to keep my car going. He stands behind his work and you can count on him to not lead you astray or feed you a line. I have sent my mother to him several times, now, if that can tell you anything! I think of him as extended family and also value his work. Chip, Donnie, Scott, and all are the guys you want for your auto repair.

I've taken my car to Cowan's for the last 15 years. The service is always prompt, courteous and proffesional. Their prices are fair and the work is always top notch. I recommend them to everyone who needs auto repair.

Very Courteous! I was very satisfied with the price and knowledge these guys have! They are Certified Master Mechanics, and really know their stuff! I will be back!

I have taken my Kia Sportage to Ponder only a few times.Both times the people have treated me kindly and the work has been great. They have given me a ride back to my home each time. This last time the repairs on my vehicle were much more than I had expected and Bob told me about the NAPA 6 months no interest credit card which helped me with the cost. Melissa was extremely helpful when it was discovered that some of the repairs were caused by something that had been done by the previous repair shop that did work on my engine. She took it upon herself to contact the other shop and work with them on the cost which saved me $300. This was such a gift to me and I am totally grateful for this. I will continue to take my Kia to Ponder and will be a lifelong customer. Thank you so very much Ponder Auto Repair for going beyond the call of duty and your excellent customer service and great work. My Kia has never felt better. Shelia M. Johnson City, TN