Auto repair service near Lexington, TN

Very professional and has a great warranty! Great customer service skills and keep you updated throughout the whole process. Highly recommend -Krystal Foster

I went to the Dodge store in Lexington, Tennessee and put my bank card in and got 20.00 dollars of gas and the store froze my bank acc. I talk to the manger (Roman) and he told me it was my acc. no one else had be done this way but I already had five people tell me this has happen to them, so I asked him why he was telling me lies and he got mad and started talking bad to me and called me names, then I called the company and they told me the problem. I would like to know why Roman didn't tell me this and why he blamed me for the problem and also blamed the bank (First Bank) when it was the company problem. I think the manger (Roman) needs to say he is sorry for his treatment of his customers and he needs to say he is sorry for blaming First Bank.

This review is specifically for Tri-State truck center located in Jackson, TN. I took my truck to this shop to replace turbo and egr. I emailed them saying please don't touch anything else. They ripped the truck appart completely. When I got towing to get it to my shop wrecker couldn't believe how much damage was done. From cracked exast pipe, broken valves, missing wire harness, truck was left with 0 coolant, missing screws, engine cover left loose, injector and injector covers were removed and stashed inside cardbox. Not to mention they charged me 22 hrs of labor to destroy my vehicle. Tried talking to them but was told that is a standard practice there. Emails and pictures of the damages caused by Tri-State truck center are available. Do yourself a favor whatever you do please don't use this shop because they will purposely rip the vehicle appart to get more work even without your approval. Thanks, Adela