Auto repair service near Irving, TX

Always great service! Thank you.

I was very impressed that they noticed my oil was extremely low since they were replacing a radiator. This shows how thorough they are, that they checked the oil without being asked. I was very impressed.

Excellent service, I have been with them for a few years .. They have always been totally honest with me and take goood care of my vehicles ... I am extremely touchy about my cars as I have been scammed a few times in the past and they are nothing but straight up honest with what my vehicles need and dont need .... I am happy I have them to depend on ! Awesome people !!!!! ;-) Amber P. Denton, TX

Use extreme caution before purchase of the extended warranty from The Car Guy is a SCAM on priceing and coverage with hidden not covered items not mentioned

I went into Pep Boys in Lake Worth Texas on 4/13/2013 for a standard oil change. When I walked in there were 2 gentlemen working the front desk. One of those employees was helping someone else the other was on the computer searching for information. Once he realized he could not find that info he decided to acknowledge me. I'd been standing there for about 3 to 4 minutes before he looked my direction and i was only 1 1/2 steps away from him. Against my better judgement I let them go ahead with the oil change. Customer Service is not there strong suit. I will not go back and would not recommend this establishment to any of my friends.