Auto repair service near Jersey Village, TX

11-18 -19 My car over heated. Stan, who is a lair and a cheat, told me it was a thermostat. So I greed to have them fix it. Then Stan called claiming the water pump was bad and it is easier to replace the timing belt at this time so I agreed. While they changed the timing belt they mistimed the engine and destroyed it. They bought a replacement engine a “ salvaged” long block. No telling how many mile is on it! I asked that they put the parts I paid for on the salvaged engine. Almost ONE month later, 12-16-19 after repeated calls made by me I was able to pick up my car. I presented the rental car bill and Stan, who is a lair and a cheat said the owner will send me a check, but my car broke after 10 minutes of driving. They tried to claimed it was the exhaust not the engine but eventually cleared the problem. I asked Stan who is a lair and a cheat, if the new parts are on my car and he said no, but I’m going to warranty it for 3yrs 36k miles prorated. Next morning the engine light came on so I took it to the dealer it was there for 3 days while repairing the wiring and sensors that weren’t wired correctly and install missing bolts on the engine! To date my car has still overheated 2X I have exhaust fumes in the cab and most importantly I have not been reimbursed for the rental car and don’t have the parts I paid for.

Not being fair.Car went in the last part of 2013 back in 1/2014.Will do a follow up.But the service is not good,after they take your MONEY

This place is a piece of crap. They sold me a car that was messed up from day one. Now the car doesn't even start and I have to pay them for two more years. I asked them if they would help fix the car but they gave me some bull saying the company was bought out so itusnt owned by fincher motor anymore. What kind of crap is that?

Was sent to this shop by Discount Tires to repair a stud they broke on my van. This shop is horrible, they lack in Customer Service and gave me the run around and never fixed the van. Discount Tires was notifed and they are currently looking for a new vendor.

The BBB gives them an F rating -- wonder why? Could it be that after FOUR trips, with no loaners available, my car STILL had the Service Engine Soon light go on before I got home??? They don't know what they are doing, they are rude, and they don't care. The General Manager won't return phone calls. Avoid the dealership, but ESPECIALLY the service department!

I have owned three Hyundai cars, all have been new cars under warranty. I have only had to taken them in for mechanical issues less than ten times. I have never been told by a Hyundai service department that if they find that the problem is not a warranty issue, like a rat chewing through a wire, or hitting a curb and knocking something loose, that I will be responsible for paying over $100 for them taking time to look at my car, whether they fix the issue or not. I can understand the cost of fixing the issue, but not the cost of just looking at it. I can understand if I was bring in a 2001 Toyota. But I am bringing in a Hyundai to a Hyundai dealership while under warranty, It is implied that while under warranty the dealership for that brand of car will check your car when it has mechanical issues for free, and if it isn't a warranty issue charge you for the repairs. I mean they sure do talk up how good having a warranty is when they talk you into buying that 10 year 100,00 mile extended bumper to bumper warranty, but if you want to get it looked at, you better bring $200, just in case the problem isn't under warranty. Because whether they fix it or not your paying. This was my experience at North Freeway Hyundai in Houston TX. The service consultant Bruce Haefner, didn't even test drive my car to see if he felt what I was feeling, until he first told me that just to look at my car, I basically need to have the money to pay, just in case it isn't a warranty issue.

My nail shop is across the street so I have been taking my car to this shop for oil changes for years. I took my car that has 67,000 miles on it to the shop two weeks ago. When I picked it up Ariel gave me written estimates for $1400 of work including: front brakes, rear brakes, motor mounts, and timing belts. I asked him if he just checked the recommended work for the miles or if they REALLY checked my car. He assured me that they checked everything. I knew that I needed front brakes. I know that my car doesn't have enough miles on it to need timing belts or motor mounts. I also know that you rarely need back brakes at the same time as front brakes. I took the car to my REAL mechanic he told me that I only needed front brakes. The other items are have need to be replaced in the next two years. I will never go to Meyerland Shell again.

I'm really bummed to have to write this review as I've used this place for my inspection for at least 5 years. Today I got my car inspected and once I got home, I realized my glove compartment handle was bent outwards. I tried to open my glove compartment and the handle completely popped off. It had been fine that morning when I got my proof of insurance out. I'm sure whatever happened was an accident, but they just said there was nothing they could do. I'm really disappointed to have had this experience with what I thought was a good mechanic shop.

I saw a car on their website and did an inquiry, I received a call back and was told to come in the test drive the car. I went and spoke with the salesperson (Michelle Palin) she seemed nice at that time. Well we spoke about my credit and decided that I would apply for financing so I did an online application the next day and I scanned and emailed all my personal check stubs and utility bills to her, she let me know that she received my documents. Well the next day I got an email from Michelle letting me know that so far this is what I was approved for and told her thanks for the update. So now 1 week has passed by, no response from anyone at this dealership, I sent an email asking what the status was on my loan approval, no response so I called to speak with Michelle I was told that she was not in, I called for about a week straight and no Michelle no call from the finance department. I finally sent an email on last Friday and Michelle claims that she was getting on a plane to come back in town she had been on vacation, she said that she had given my information to a co worker and asked if he had called me, I told her no one called me.. this has been the worst customer service I have ever experienced. It is now Monday and I have yet to receive an call from this dealership. OH AND BY THE WAY THAT 1ST WEEK THE CAR WAS REMOVED FROM THEIR WEBSITE.. Funny part is I already had an check to purchase the car just wanted to see if I could get a different interest rate through one of their banks....THEIR SERVICE IS HORRIBLE I WILL GO UP THEIR CHAIN OF COMMAND TO LET THEM KNOW HOW THEIR EMPLOYEES ARE TREATING POTENTIAL CUSTOMERS

I have been to several auto repair shops in Houston and this one is absolutely the worst of them, by far. So I wanted to do a simple state inspection on my car, which runs very well without any noise or problems. Their behavior was so rude, unprofessional, and dishonest and they wasted my time by making me visit four times without finishing a simple inspection although they charged me for that. First time I went there, "their machine was down" so I came back the day after. After several hours of waiting, the rude staff told me that my car needs a CV axle replacement that costs $400 and without that replacement, they won't pass the inspection. (Note: CV axle is not even part of the state inspection!) But regardless of that they charged me for the inspection service and they gave me a 10-day grace period to fix this axle and come back to finish the inspection for free. So I replaced the axle in another shop for $250!! and came back the next week to finish the inspection for free as he promised me. But guess what? "The machine was down" again so they asked me to come back the day after. Finally, I took my car for the forth time and he told me "their machine is still down" and I need to take my car to another shop in order to catch the registration deadline. But I have already paid them for the inspection. When I complained, they just denied the whole story and whatever he already promised me to do. VERY RUDE! I do not recommend this shabby shop to anyone. I wish I could rate them zero stars.

They overcharge the truck drivers, they charge more hours than the actual time worked in your truck. If you can try not to go there

I have been to this mechanic over the past 2, almost 3 years. Finally realizing that they may have cost me money instead of saving me money. I initially went for an engine light. They diagnosed it as CATALYTIC CONVERTER. My car was in shop for 2-3 days. Not only did they say one of the catalytic converters CRACKED during the repair and needed to be welded while they fixed it, but the engine light was off for ONLY ONE DAY. Came right back on after I spent $800. Since that day, I have been back to replace the IONIC motor, power steering pump, a FULL TUNE UP that they claimed would fix the engine light. They always said that the TRANSMISSION was fine no matter how many times I reported a problem with it slipping or my car just completely turning off. I spent so much money there and I STILL have an ENGINE light on. Finally, took it to another mechanic someone recommended and he reported that they used CHEAP parts for the catalytic converters, didn't replace the sensors when they did the original work, and NOW the whole TRANSMISSION is messed up because it has been LEAKING. I BEEN SAYING TO CHECK THE TRANSMISSION and they never did! Isn't that supposed to be their speciality? Now I will have to pay $2500 to fix my entire car. NO THANKS TO AUTOMATIC TRANSMISSION CENTER.

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