Auto repair service near Leander, TX

Bought a used GMC Acadia from Leif Johnson Superstore last August. The car only had 36,000 miles on it. The car died with only 38,000 miles on it. The engine has blown. They sold us a lemon. We had to pay to replace the engine. We kindly asked to be reimbursed. They would not cover their product or service. Austin car buyers beware. Do your research on Leif Johnson before you buy a car from them.

I have been a customer at Don’s Auto for 15-20 years. On Dec. 15, my car had a breakdown which required a multi-day, multi-thousand dollar repair. Don could not complete this huge repair before his shop closed for winter break between Christmas and New Year’s. I considered going to another shop, but a friend had agreed to loan me a car, so I Ieft my car at Don’s while he was closed. I anticipated that it would be first-in-line for service when he opened on Jan. 2. Don’s shop was swamped when he reopened on the 2nd and he chose to service other customers ahead of me. On Jan. 8 I had to return the loaned car and get a rental. I sent an email, Don replied and explained his policy: “In the time that removing, dismantling, assembling and reinstalling this engine requires, we could keep 15-20 other cars on the road.” I replied and literally begged Don to work on my car. Don defended his policy but agreed to start work on my car the next day. I should have left it at that, but in my reply I unfortunately used the words “It’s not right” in reference to his prioritizing other customers ahead of me. Don wrote back that he was reassembling my car and I could pick it up to take it to another shop. I drove the 25 miles into town to speak to Don personally, so he could hear my voice when I said that I wasn’t accusing him of being unethical. (Don is very ethical, but I believe he is wrong about the issue of prioritizing and that he has problems with communication.) I even apologized to Don, not because I thought I was wrong, but because I felt sorry for him seeing the state that he was in. He was locked in his own world and determined to show me that he would not deal with a customer who said that he did things that weren’t right. On Jan. 10, after waiting since before Christmas for Don to work on my car, I had my car towed to another shop. Don did not charge me anything.

Our bus fleet was taken to George Cox Automotive in November 2013 one would not start and the other had a hydraulic leak.. it took them until 12-6-13 to get back to us and say that one of the buses would need a part that is 2,800 for the hydraulic leak and made us put down a deposit and the other bus was not worked on yet. During this time our company is Out Of Business we tried to contact COX spoke with David COX, Paul COX and Andrew all giving us the run around they started to look at the other bus and said they don't know how to do it but would require us to pay $900 for that bus while we waited 7-months for the part to come in for the hydraulic leak which we had to call every week to get a update none were given from COX. In June 2014 they finally contacted us to say the hydraulic leak is fixed we sent out drivers to grab the bus and had to pay over $5,000 for the hydraulic leak and $900 and have to tow out our bus and they dismantlement all the wiring so we have it in a yard now completely sabotaged buy Cox! After picking up the hydraulic leak bus is began to leak once again we had to take it back to Cox to a angry little man Paul Cox The son of David Cox who basically told us to take it and use our own smarts that MF!!! Stay Far Away From Cox Automotive !!!!!!!

DONT KNOW WHAT HAPPENED BUT PARTS NEVER SENT AND PHONES HAVE BEEN DISCONNECTED!

I've returned 5 times hoping they'll get it right. Service Dept needs serious help. Maybe ONE mechanic who knows what he/she is doing. A lot less B.S.'ing would be nice, they have an answer for everything they screw up, putting it back on the customer. Took my truck back 4 times already, missing work and two weeks without my truck. They've installed parts I didn't need and when I point that out, they tell me I did need them. They put the wrong parts and tell me to bring it back, and they'll "put the correct parts on at no cost to you." Gee thanks! Friggin' joke.

High quality auto repair in Austin TX

At Oak Knoll Automotive our ASE-certified technicians have the latest diagnostic equipment and know-how to solve your car’s problems. For any car repair problem, including common issues listed below, Oak Knoll Automotive is your one-stop shop for expert service provided at a fair price by professional staff. We repair all makes and models !!!

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Elite Import Auto Service is a full-service auto repair center located at 9800 Beck cir Austin, Texas, 78758 Where it’s our goal to always provide great service and high-quality workmanship at a fair price. Our commitment is to provide you with the best service possible. At Elite Import Auto Service, we have incorporated all of the crucial service and repair needs to take full care of your vehicle. We eliminate the need to go one place for brake service then another for scheduled maintenance service and yet another for your heating and air needs. Each of these services and much more are all available under one roof! For more information about our services, please click here. When we provide you with a diagnosis, you know it’s accurate. When we offer an estimate, you know that no surprises await you later. Elite Import Auto Service services all makes and models. Each of our technicians are ASE Certified Master Technicians. We now offer up to 12 months interest-free financing when using a NAPA EasyPay credit card! When using the NAPA EasyPay credit card, the warranty increases to 36 Months or 36,000 Miles. Elite Import Auto offers fleet repair & maintenance. We are a preferred vendor of ARI, Enterprise, Lease Plan, Fleet Response and GE Capital for fleet services. Please browse our website to learn more about us.www.eliteimportauto.com For questions or to schedule an appointment, please contact us 512-873-8680. We look forward to serving you!