Auto repair service near Missouri City, TX

Cypress Firestone is the leading tire dealer and auto repair shop in Houston TX and serving Spring Texas.

This place is so unprofessional, dishonest, and rude. They told me they do diagnosis for $29.99 but charged me for $70 instead. Their reason is that i turned down the first price the first time. That does not make any sense. Also they did not clarify that $70 is the regular price. It is so cheap to make business like that. So make a low price just to attract customers but charge them extra when they actually go there? Just give me the original price, don't play any games. I would still go there to check my car because it is still cheaper than dealers. Now after all these dishonest act, i will never go to this place, same goes to EVERYONE that I know. When i confront them, they gave me rude attitude and saying come back another day if i want to keep on arguing or robbing the place??! No body is going to rob you, YOU robbed me!! what an attitude. I am not a complaining person but this is so unprofessional and this is not how you do business for what i know. So Do not ever go there, it is the last place on this earth that you will go for your car. Actually, cross that off, i would rather let me car die on the road than take my precious car to that damn place.

Service was completed, but 10 months later service lights were on again. I am having trouble right now with having the owner to make the necessary repairs to ensure the work is completed? I have been given the run around and still I have no vehicle. My trust in the facility as a single female has been shattered. I was hoping that I could trust a repair shop (individuals) to do what is right! I paid a fair price and I hoped for a completed repair. It saddens me to think that as a single female I have to make sure that I have a man with me to ensure that I will be treated with dignity and respect and pay for a service and receive what paid for!

Mr. chad is a wonderful person with great customer service skills and very knowledgeable about cars and mechanics. he not only provided me timely service but also quality oem parts and very reasonable price. I couldnt be more happier and satisfied. Thank you