Auto repair service near Pattison, TX

I love this place. friendly and fast service. Also they have $10 dollar off state inspection. These guys know what they are talking about. 5stars

Awesome experience friendly honest knowledgeable straightforward.

Let longevity speak for itself because I’m still driving my 1995 Honda Odyssey and selling my 1998 Civic that’s still running just perfect due to Honda Burden Care. Sure Honda’s are wonderful built automobiles but proper servicing and repairs assure long life and happy motoring. Honest mechanics aren’t easy to locate and Burden Honda Care provides you with honest skilled labor. Think it’s time for oil change on my Odyssey so let me give Burden Honda Care a call today.

Great people, good prices, quality workmanship

Unbelievable Service,Price,Quality and Class is Above and Beyond. Mr. Ramsey is a man of his word, I would definitely buy another car from him. We bought a 2011 Merceds-Benz S 500

I have been doing business with RPM for 2 years. Within those 2 years, I know I can trust RPM's advice and service. Eventhough, they work on my car that is 24 years old. They never attempt to maximize on profitability by telling me to get parts that I may not need at the present time. They only fix and solve my car's problem(s) that I may currently have when I bring it in to them. Plus, they have a small shop with big shops' technology and knowledge. Thanks Tommy and Paul for your good moralism. Mr. D.A.

Visited Logan's Auto this past Saturday for a inspection and my brakes in the back were making noise. As always, very professional and forth coming. I have other mechanics charge me for something I did not need and Billy was honest with me, which I am grateful. I will continue to use his service for our vehicles. #Top Notch #Clean sitting area #Honest mechanic Kim D. (white lexus)

Came in for transmission service January 2017 and was told it would cost $600 to look at the transmission. I paid cash, got a hand written receipt, and I told Daniel (manager) to call me with an estimate. He calls me for with the initial estimate of $5000 less the $600 so $4400. I told him to wait for repair so I can talk to my wife, and that I’ll call him the next day. I called him the next day, and he said he’s completed repair of the car. I told him I did not agree to start, so he starts lowering the price to $3200. When I go pickup the car the next day, he tells me one of his porters got into an accident with my car (they said it was the other driver’s fault, which other driver said he was the porter’s fault). Long story short, I ask for owner’s contact info and he says it's private. I contacted him 17 times to get my car fixed (January to end of March). Car was left at the shop for over 1.5 months (tires went low). After which I took the car home and also inspected the transmission and found out the transmission dust cover was missing. I came back immediately and Daniel said he would not install the dust cover & claims it was missing before the repair which he also admitted that he would contact me if anything was out of the ordinary during the repair. After 3 months, Universal finally fixed my car due to the collision but with a very bad paint job/bondo work and missing/broken parts which I had to go back/forth to get fixed. Buyer beware of always negotiable transmission prices and no dust cover being re-installed. If they get into a collision with a customer vehicle, they never gave me their owner’s contact information and their shop insurance to make a claim after repeated requests, so I doubt they are insured. It’s also interesting that my $600 initial cash deposit is not included on my final receipt (only the $3200).

The BBB gives them an F rating -- wonder why? Could it be that after FOUR trips, with no loaners available, my car STILL had the Service Engine Soon light go on before I got home??? They don't know what they are doing, they are rude, and they don't care. The General Manager won't return phone calls. Avoid the dealership, but ESPECIALLY the service department!

This was a very unacceptable experience today, Sunday Dec. 15, 2013. My boyfriend dropped off his car here to get a brakejob, and someone took him home since it would be an all day job. The person told him he would pick him up when complete. I came by to simply get an oil change they said would take an hour. I searched for others on 1960, but there were none so I returned and was told 45 minutes this time. So I entered the waiting room and a fellow was talking on the phone at noon saying he'd been there since 9 for an oil change. I looked in the repair area and saw 2 teenage boys in their shorts and one slightly older guy in long pants being the only workers. I went to the desk and told them that after 45 mins. I would get my key and leave whether or not they had started. They completed mine but failed to turn off the maintenance reqd light. Later around 5:30, as I was going to my last tango practice of the year, my boyfriend called to come all the way to Cypress to pick him up since they never answered the phone to do so. About half way he called and said someone was on the way. Then called again saying he had to find a ride with a neighbor because no one showed after he waited for 30 mins outside his house in the cold weather. VERY unprofessional, not answering their workphone or following thru on the pickup. This ruined both our evenings!! Susan Young

I d give no stars if possible. My car had a new engine put in it, for a total of $4600 walkout. Two days after receiving my car back it broke down again. Oil had leaked everywhere, and there was none left. I had to pay a $150 towing fee in the middle of the night and they would not reimburse me. They said it didn't leak any oil and got mad at me when I told them i had checked it. They didn't know that I saw José, the back yard mechanic pouring oil into the car ahead of time. Took them two hours to fix it and not even a month of having it back the engine is broken again. Turns out they said they were giving me a 2007 motor, but they really installed a 2005. I have a 6mo warranty with them, but it does no good when the mechanic who validates the warranty can t fix the car even the 3rd time around. If you want your car to run fine for a few days after paying, but no longer- this place is for you. Those who value your dollar and need good work at a good price - STAY AWAY.

11-18 -19 My car over heated. Stan, who is a lair and a cheat, told me it was a thermostat. So I greed to have them fix it. Then Stan called claiming the water pump was bad and it is easier to replace the timing belt at this time so I agreed. While they changed the timing belt they mistimed the engine and destroyed it. They bought a replacement engine a “ salvaged” long block. No telling how many mile is on it! I asked that they put the parts I paid for on the salvaged engine. Almost ONE month later, 12-16-19 after repeated calls made by me I was able to pick up my car. I presented the rental car bill and Stan, who is a lair and a cheat said the owner will send me a check, but my car broke after 10 minutes of driving. They tried to claimed it was the exhaust not the engine but eventually cleared the problem. I asked Stan who is a lair and a cheat, if the new parts are on my car and he said no, but I’m going to warranty it for 3yrs 36k miles prorated. Next morning the engine light came on so I took it to the dealer it was there for 3 days while repairing the wiring and sensors that weren’t wired correctly and install missing bolts on the engine! To date my car has still overheated 2X I have exhaust fumes in the cab and most importantly I have not been reimbursed for the rental car and don’t have the parts I paid for.

I purchased a LS P75 head from this place on a Friday and was later told on the following Monday, by the owner, that I was suppose to remove the head myself. I requested for a refund that Monday and was told Tuesday to pick up the head because they finally removed it that day. The owner said, " Sorry but head is there ready for you and if he didn't have the head then he would refund it." Not only did I purchase this head but I also paid for a motor swap which ended up having an oil issue that they did not fix. I also requested for my car's original motor and transmission back, in which the owner said it was recycled. This was without my permission nor did he notify me about it. Later found out he kept it, as he does with other customers car's motor and transmission; then sells them to new customers. Don't take any advice from this place nor do business with it because there only looking to skim by with your money. The owner does not respect customers and he does not respect his workers. This alone tells you enough about himself and his business. I don't want the people from my city getting messed over by this corrupt Non-Texan.

I saw a car on their website and did an inquiry, I received a call back and was told to come in the test drive the car. I went and spoke with the salesperson (Michelle Palin) she seemed nice at that time. Well we spoke about my credit and decided that I would apply for financing so I did an online application the next day and I scanned and emailed all my personal check stubs and utility bills to her, she let me know that she received my documents. Well the next day I got an email from Michelle letting me know that so far this is what I was approved for and told her thanks for the update. So now 1 week has passed by, no response from anyone at this dealership, I sent an email asking what the status was on my loan approval, no response so I called to speak with Michelle I was told that she was not in, I called for about a week straight and no Michelle no call from the finance department. I finally sent an email on last Friday and Michelle claims that she was getting on a plane to come back in town she had been on vacation, she said that she had given my information to a co worker and asked if he had called me, I told her no one called me.. this has been the worst customer service I have ever experienced. It is now Monday and I have yet to receive an call from this dealership. OH AND BY THE WAY THAT 1ST WEEK THE CAR WAS REMOVED FROM THEIR WEBSITE.. Funny part is I already had an check to purchase the car just wanted to see if I could get a different interest rate through one of their banks....THEIR SERVICE IS HORRIBLE I WILL GO UP THEIR CHAIN OF COMMAND TO LET THEM KNOW HOW THEIR EMPLOYEES ARE TREATING POTENTIAL CUSTOMERS

I was never told that the tires were not balanced. Tires were mounted on the rims but never balanced. Not balancing the tires caused damage to the tires after I drove the RV on the highway . This caused an extremely harsh ride. Violet and heavy shaking. When I returned the RV to JV Houston Tires & Wheels I was informed they could not balance the wheels because they did not have the proper hubs for the tire balancing machine. I have attempted to have the tires balanced, at my expense to no avail. This has gone on for a year with no attempt to rectify the problem. Very hard person to deal with.