Auto repair service near Salt Lake City, UT

Full service auto repair and maintenance, including hybrid repair

Horrific experience - horrible customer service. If you like your car and sanity, I would recommend NOT purchasing a vehicle or servicing your vehicle here. In October 2014 we purchased a brand new 2015 GMC Sierra 3500 with less than 120 miles on it - upon delivery of the truck we noticed a few issues that required repair. It is now March 30th, 2015 and the truck is still at their service department because every time they fix one issue, they create more issues; including but not limited to having to pull off all four doors and repaint them because they damaged the paint. We have had to hire an attorney and contact General Motors corporate office just to get someone from the dealership or service department to give us an update.

I recently went to Accuracy Auto to look at a Honda Pilot they had for sale, in the office while waiting for the salesman, I asked a customer who was there waiting if she had good experiences here and she enthusiastically said that she brought all her work to them and felt well taken care of. I decided to buy the Pilot and literally the next day, after signing all the "as is" paperwork, it's check engine light came on and the starter started acting up. Naturally, I called them, hoping they would help but half expecting them to throw some kind of band-aid on the problems to put me off. But they took good care of me thoroughly fixing the intake problem which was causing it to throw a code, they also replaced the starter with a used one. While I would have loved to have gotten a new starter, getting it replaced with one that worked felt fair. My general impression was that they genuinely want to do the right thing, I think they know what they're doing, take pride in their quality of work and overall integrity. I would comfortably buy another car from them and if I lived closer I'd use them for their repair and maintenance services.

these people charged me $300 to fix my A/C. when they were done, i didn't have heat, but had A/C. i took it in AGAIN, and i didn't have either when they were done! i finally took it in again, and they acted like i was trying to scam them or something when my car clearly blasted cold air in the winter and hot air in the summer straight up from outside. then after that, they tried convincing me that i had to pay them another $600 for "the next step in the process." ARE YOU KIDDING ME???? ridiculous. i took it in to another shop and they fixed the problem in 20 minutes and charged me $100. never, ever going to this shop. don't recommend it. these people are trying to scam you out of your money.

Tim Dahle Nissan provides Greater Salt Lake City, Utah, with new Nissan vehicles, used cars, service and parts. Being family owned and operated since 1968, we understand Nissan. It's what we do. We are proud to offer Utah Nissan drivers exceptional service at our Murray dealership.