Auto repair service near Claremont, VA

I took my Toyota Tundra to okay tire for an inspection they failed my Toyota Tundra because it needed upper ball joints so I had Scott and his crew perform the repair they replaced both upper ball joints when I got home I noticed my passenger side upper ball joint had a wire through the hole where a cotter pin should have been they were not able to get the nut tight enough to get the cotter pin through on April 3rd the nut came all of the way off of the top of the ball joint and came completely disconnected from the vehicle I had to be towed home the previous day I was driving Interstate speeds I or someone else could have been killed I confronted Scott with this he denied everything and laughed please do not get OK Tire to do any front-end work for you they are not reliable and perform unsafe repairs

Wow! Talk about compassionate people...this staff is AWESOME! I had a problem with my tires (TOYO) from the factory, only 12,000 miles on my 2013 car. I explained the problem and they got right on it. One tire appears to be out-of-round and all lose tire pressure together and the light comes on. I am very picky about my vehicles and have been to the dealer as scheduled for rotation and balance. Just had an alignment done that barely was needed,,only right toe off a bit. These people called the office and went to TOYO for answers. I haven't heard back from factory yet, but if you want someone who cares and knows their stuff. The mechanic, William, explained everything in details I could understand. It appears 2013 Mazda 5 may have some camber issues on this model. There is a kit to fix the adjustment. They didn't charge for the inspection, info, or rotation. The one tire still has issues (that is NOT their fault). They are working on getting them replaced for me! Thanks everyone who assisted and especially William and April Foster. Recommend this place!