Auto repair service near Hopewell, VA

At Sportsman Motors, we offer the best one-on-one customer service and the best value in Chesterfield County and the greater Richmond, VA Area - Our goal is providing our customers quality vehicles, quality service, and a reason to always return to us for your next vehicle purchase! Our auto dealership specializes in used Trucks, SUV's, Jeeps and 4 wheel drive vehicles. With over 25 years experience, our friendly staff know just what our customers expect and need. Other dealers like to hide the "decision man" behind a glass wall and play the "I'll see what my boss says" game. At Sportsman Motors, our owners actually greet people with a friendly smile and handshake that gives people the confidence in knowing they are going to get a quality vehicle for an AFFORDABLE price.

So, this review is going to be a long one because it is a long story. I want people to know though. I took my car to get a State Inspection and an oil change. I had never been there before, but I though I would try it. Well, after waiting a normal amount of time I am told that my car needs two things to pass inspection. A transmission mount and a license plate bulb. I was told the transmission mount was broken, but that they did not have one. So, he said that he would call their warehouses to find one. He was unable to find one and said it would have to be ordered, so I told him I would try to find one myself and call him back if I couldn't. Well, I couldn't find it either except by ordering, so I just called him and told him to order it. This all happened on a Saturday. He promised me that they would have the part by Monday, so I said I would be there Wednesday morning to have the repair done. So, I drive up there Wednesday and walk in to get it repaired. I am then told that they have not received the part yet and that I will receive a call when they do. So, as I'm getting ready to leave I run into the man who I talked with Saturday. He then checks and tells me that what happened was they ordered the part, but the warehouse didn't do their job and order it. He says they might have it tomorrow. So, Saturday (a week later) I call them again and am told that they still don't have it. This time they tell me the warehouse dropped the ball and didn't inform them that the part wasn't available in the aftermarket world and that it would have to be ordered from the dealer. He then promises me that it is verified they will have it Tuesday and to bring in my car Wednesday ( a week and a half later from the first visit). So, I go in Wednesday (today) and they go ahead and pull it in and put it on a lift. I am then told that they received the wrong part. My car is a manual transmission, but they had received a mount for an automatic transmission. He tells me though that he ordered a backup with the dealership just in case this happened, but he won't have it until this afternoon. So, I have left my car their with them and await a phone call saying it is ready to go. I will update on what happens. So, as far as I'm concerned this is beyond unacceptable. Today is strike three. I'm extremely patient and had just wrote this off as an odd one time incident, but not now. This place seems incompetent and unable to simply obtain a part. The only reason I'm still having them do it is to get done today. If I get it done somewhere else they'll have to order it as well and there is no telling how that will go. Couldn't go worse than this though. So, if they don't get it fixed today, they can just forget and I'll go through the headache of taking it somewhere else. Either way, I'm never going back to Meineke. NEVER! I ALSO GIVE YOU A WARNING! STAY AWAY FROM THIS PLACE!

This man is a running a poor business that in my opinion did a clear bait and switch I made reservations through Uhaul and was given a clear cost of 19.95 per day and 55 cents a mile I refused additional insurance in that I was covered under my personal insurance. When I picked up the rental I was not informed of having to use their insurance to rent or that their rate was different from that given to me by Uhaul however when I returned the truck the rate I was charged for mileage was 69 cents a mile and I was charged for additional insurance coverage so a bill that was quoted as 55 for an estimated fifty miles worth of use was now 83 dollars. When I disputed the charge I was told that the person needed to correct it was not available and that he would call me upon his arrival to the store later that day which never occurred. I have had to file a dispute with Uhaul and I hope that this gets corrected however I will never even buy a piece of gum from this man or facility because I will not have any confidence in his faithfulness as a business owner. It is not ok to not be upfront about the cost of your product and to sell it as one thing then charge another after the fact. If I could give a negative rating I would however to post this review it required me to give it at least one star

Titan Auto & Tire is your family car care center where your safety, quality work and customer service are our priorities. Titan Auto & Tire offers you the most experienced auto techs and best customer service. We do it all from brakes, tires, state inspections, oil changes, factory maintenance and major repairs, to complete engine replacement. Our service is now backed by an unprecedented 2 year 24 month nationwide warranty by Confidence Plus. We welcome business fleet vehicles and offer complete care and maintenance for business and government fleets. Titan Auto & Tire is proud to be an official Cooper Tire and Michelin dealer also offering; BFGoodrich, and Uniroyal Tires, as well as Interstate Batteries, Monroe Shocks and Struts, BG products, services and more; all offering customer satisfaction levels unheard of in the automotive industry.

I have spent thousands of dollars with this business. I spent $2,700 on my pickup. had intake gaskets installed. ran fine going back and forth to the pharmacy, grocery store etc. The first time I ran it up to highway speed the lifters started rattling on the James River bridge, no where to pull over. When I got the truck back, the owner opened the hood, as I followed him back in the service area he told the service writer to send someone down to Haley Ford and get the right oil filter for my truck that had only 90,000 miles on it. When they drained the fresh new oil it looked like a 1970's metal flake paint job......I changed the oil in it for 10 years until I wasn't physically able to...… They pretty much said sorry about your luck. they are the only people I trusted to even touch my vehicle.....I raised 3 children as a Class A Mack truck mechanic. I realize that people make mistakes, but should stand behind them....

Very pleased - done on time, and the final cost was actually less than the original quote. I plan to be back

I found this shop last year and had no doubts I would be going back whenever I needed service.The work done was quick and very fair priced! It is very hard this day and age to find a repair shop you trust, but C.P's definitely lives up to that! Not only honest but goes the extra mile. I took my car in and found out I didn't really need brakes (a shop where I got tires told me I did) So if you want excellent service, go to C.P's!!!

The folks at The Volks Home are very helpful and very understanding of the issues we where having with our 07 Jetta. They take great pride in there work and communicate well with there customers. They conducted the work in a very timely manner. This is a great place to take your VW too. We will use them again and I highly recommend them.