Auto repair service near Manquin, VA

We bought a used VW in March. The sales men were all dressed sloppily and weren't welcoming or professional. The finance rep told me I have no credit score. I told him I do, and it is the higher of the two (my husband and myself). I told him he incorrectly typed my SSN. He refused to input it again in my presence. That night I pulled my credit score on all three bureaus and there my score was, and still the higher of the two. He got quiet and short when we refused the warranty, which was the same amount as our used car!! Well, only 33.4 miles into driving it, the check engine light came on. 40 miles into driving it the front passenger side wheel wobbled upon accelerating. I was so mad, as I bought this vehicle to transport my two kids (who are both under two). I took it to a local mechanic as I did not trust VW. $2700 later, we have a safe vehicle. The mechanic said they did such poor work, with extremely cheap parts, "fixing" all the things that VW said they replaced or fixed, that VW caused to much more damage to the vehicle. The wheel was very loose, and unsafe. Leaks everywhere. Replaced so many other things. So disappointed. I should have known just by their disheveled appearances and lack of service that I was buying a lemon. Just so thankful my kids were not harmed while I was driving it. STAY AWAY from this dealership!!!!!

Went in asking for quote on replacing front struts. They said I would have to provide VIN to find parts. (I could find it online without it). Was able to quote $2000.00. My regular mechanic quoted $700.00 for the job. I tried them because my regular mechanic was unable to meet my timeline needed. When I questioned their quote they told me I may need all struts replaced. How are they able to know that when I ask for the front to be replaced. I had been a customer for years but had several bad experiences in the last few visits. Females beware! They try to make you get unnecessary repairs.

THANK YOU Henrio county for towing my car that broke down to the worst service station in the state! We were given three different quotes at different times within an hour, when trying to meet with guy to get our car released our phone calls were ignored (we tried for a different number and he answered) told us the credit card machine was out on the truck so if we wanted our car we had to pay cash and he didn't care if it just sat in there until Monday when the truck returned! After this he tried to give us the sob story that he was at his mothers funeral and that is the reason he wouldn't pick up his phone, I call bull! Wish I could give it no stars!

I WOULDN'T STEP FOOT ON THIS LOT AGAIN. FIRST OFF THEY ACCEPTED MY BID ON A CAR BY EMAIL AND WHEN I GOT THEIR AND I TEST DROVE THEY DOUBLED THE PRICE. I WOULD GO SOMEWHERE ELSE AND NEVER GET CLOSE TO THESE GUYS!!!!

We brought our 2001 Acura to this shop back in September. We were on our way to DC from Raleigh, NC when our car started to run a little rough. We took it here because it was right off the highway and wanted someone to look at the car before we went on our way. We had to leave the car there because we had an appointment in DC., and it wasn't fixed. We received a call that evening saying that we needed a tune up, 2 ignition coil packs, and a recommendation to do each coil pack for approximately $900. We decided to only have the 2 that were broken repaired for a total of $524.89. The next day, they called and said the car was running beautifully. We made it back to Raleigh, where 3 days later, the car stopped running. We took it to an actual Acura mechanic, where we found out that the spark plug port on the head of the engine was stripped by the meineke mechanic. Now, we needed a new head to the engine. We called Meineke. They said to fax estimates. We did. We waited and waited and waited some more. We heard nothing. We left 7 voicemails with the owner of the shop and heard nothing. We filed a complaint with the better business bureau and Meineke Corporate. This is where the story gets interesting. Meineke management weaved a web of complete and utter lies to the better business bureau and Meineke Management all while still refusing to contact us. This shop is owned by rude and disrespectful people who will only rip you off. Needless to say, VISA sided with us and the money we paid to Meineke was placed back in our account. Do NOT take your car to the Meinke on Parham Road in Richmond, VA.

Worse Shop in Richmond Va. Scammers, thieves and Liars!!! We dropped our car off to them brought the car home, and the engine almost blew. They did not add any fluids to the car. They tried to say we damaged the car. We drove the car home and drove it back. They do not accept responsibility for their errors!!! I don't know how they sleep at night!!! It should be -1

Yet another vehicle repair location you can't trust. Call for a price quote for two new rear breaks. Was told $158. Sounded good, so I made an appointment. When I came in the price raised to $256. Then they came back to say the front breaks needed to be repaired also. Unless in two days my front breaks went from ok to bad they are just trying to get money out of me. Another shop I actually trust had said the front breaks were ok but the back needed to be replaced. After I told her no, just replace the back ones she said "fine, wreck your front wheels". She walks out of the waiting room, the door doesn't even close and she comes back and says something about the rooters on the back also needed to be replaced. And she wouldn't let me drive out of here with rooters like that. And that would cost an additional > $100. So what was supposed to cost $158 is now going to be over $380. And they are pushing for over $620 This place is shady. You can NOT trust them.