Auto repair service near Natural Bridge Station, VA

Automotive Repair - State Insepction Full service repair - All makes, and models http://www.timbrookautomotive.com/

the vehicle I got from them had just arrived on there lot had not been serviced they told me if I found anything wrong they would fix it I was aware that at about 120,ooo miles they always need struts & the door locks did not work the window on passengers side does not work at times & the headlights do not go off sometimes when turned off so you have to make sure they are off & if not wiggle the button on & off to get them to anyway within a week I took it bACK & THEY told me to make an appointment with their mechanic Jimmy which I did & he would take care of it the mechanic said Rick at best bet always makes the appointments his self if rick plans on paying for the work the locks were fixed & the struts were to be fixed when jimmy got an alignment machine in about 3 months jimmy should have files to back this up with dates rick knew I have a low income & had to make payments on the $900. down payment rick also knew I have a handicapped daughter that has to go to the er a lot at all hrs.of the night & it is not safe for our electric door locks not to work & I have severe arthritis with the locks not working it requires a lot of moving that is really hard on me & I think that they should be selling cars that they know are in good shape for the prices they charge within 2 weeks the locks went again & jimmy fixed them & said they would more than likely go again they needed a part tat rick was not willing for him to order & pay for 2 weeks later It went again I called rick he said make an appointment & take it back also 2 get the struts done I did jimmy told me what it was going 2 cost & I said rick is paying for it well the struts were never fixed the locks were not fixed & I live where the whole area has cars from this dealership & they all are not satisfied they all told me when they saw I had a vehicle from them 4get hi fixing anything I know of 1 person that had no spare tire he refused 2 get them 1 I removed their name from my vehicle I am not advertising 4 them I

Robby is one of the truly decent people. Wonderful to meet, heart of gold, excellent work, and very fair pricing. I broke down on a cross country trip, and feel very lucky to find him.

First off the truck was 2000 over KBB price. We put our down payment of 1500 down and had to wait 3 weeks while the truck was "fixed", Drove the truck all of a month ( if that) and it broke down in the snow. Guess what it's going to be over 1500 to get it fixed. Parts were JB welded on, water in the transfer case. Our repair place said the truck should NEVER have passed inspection, That it was a death trap!!! Thanks Quantum for selling us a unsafe pos when you saw that we had small children to put in it!!!