Auto repair service near Quinton, VA

I have spent thousands of dollars with this business. I spent $2,700 on my pickup. had intake gaskets installed. ran fine going back and forth to the pharmacy, grocery store etc. The first time I ran it up to highway speed the lifters started rattling on the James River bridge, no where to pull over. When I got the truck back, the owner opened the hood, as I followed him back in the service area he told the service writer to send someone down to Haley Ford and get the right oil filter for my truck that had only 90,000 miles on it. When they drained the fresh new oil it looked like a 1970's metal flake paint job......I changed the oil in it for 10 years until I wasn't physically able to...… They pretty much said sorry about your luck. they are the only people I trusted to even touch my vehicle.....I raised 3 children as a Class A Mack truck mechanic. I realize that people make mistakes, but should stand behind them....

At Sportsman Motors, we offer the best one-on-one customer service and the best value in Chesterfield County and the greater Richmond, VA Area - Our goal is providing our customers quality vehicles, quality service, and a reason to always return to us for your next vehicle purchase! Our auto dealership specializes in used Trucks, SUV's, Jeeps and 4 wheel drive vehicles. With over 25 years experience, our friendly staff know just what our customers expect and need. Other dealers like to hide the "decision man" behind a glass wall and play the "I'll see what my boss says" game. At Sportsman Motors, our owners actually greet people with a friendly smile and handshake that gives people the confidence in knowing they are going to get a quality vehicle for an AFFORDABLE price.

I was very happy with the experience.

I came in without an appointment because my brakes were squeeling and Doug, the store manager, got me in and did a thorough brake inspection on my car. He brought me into the shop and showed me that how bad my pads had worn and it had taken a toll on my rotors. I am very appreciative not only for the great work that was done but, for how respectful all of them were to me! Thank you guys!!

Never buy any car from this company Xtrauto located in Ashland. I think the owner of this car company is from Pakistan. They are bad people who will cheat you. They claimed that they do buy here pay here and their finance charges are termendouly high. Most of their cars are not fully service and check 100%. Carmax car will do that kind of inspection. They even sold some of their car a total lost from accident and they never even tell me. People out there take note before buying any car from this Xtrauto who will cheat you.

Misdiagnosis led to major issues-then upcharges more than doubled since last discussion ( owner does the work without signed authorization or verbal approvals of the work quoted ).