Auto repair service near Remington, VA

This place is the worse place ever. Not only do they not fix what they say but the white guy in the office is so rude. They work together with auto expo dealer to "fix" the cars that auto expo sells. But they just do temp fix. After you sign for the car the car seems to not work. They are assholes

I hate dishonest people. Don't know anything about this guy's business, but he bought a used Mitsubishi HID ballast (for Honda/Mazda) from me on eBay and the merchandise was sent to him immediately as described and sold AS-IS. He then claimed to eBay that it the merchandise did not match the description and filed a dispute. Anybody who would lie to eBay to pull a scam like this is someone I would not want to do business with. I don't care about the $115 he is trying to screw me out of. Slamming him all over the internet will be well worth it.

Horrible!!!! Lied and atempted to steal my money. Tried to sell me a car for more than the asking price. We also agreeed to put down $4000 for a down payment when we tried to make the sale final, the computer screen showed something totally different than what we discussed. The sales man put down the selling price as $1000 more than he told us and he also put in that we only were giving a $3000 down payment so that he could pocket the extra $1000. Also I have excellent credit and he gave me a rate of 24.9%. They are liers an stealers and I don't recommend anyone go there. Needless to say I didn't purchase anything from them and I never will. I went to a different dealership and got 2.9% rate.

Terrible, God awful service. Came in for fan belt change and tire rotation. They were unresponsive and short with me. They also completely screwed up the task at hand. I had to return to the midas and persuade them to fix my vehicle that now screeched like a banshee due to their mistakes. In order to get back at my return trip they also had stolen my dipstick.

This is one of my favorite places in Lake Ridge. Today Adam helped prove why. He repaired my hopeless WHEELBARROW TIRE in less than 20 minutes! I am back in home yard business and Lake Ridge Auto has come through once again!!! Love this place!!! Mary N. Occoquan, VA

I have taken my 02 Passat to them a couple of times for repairs and have received good service both over the phone and in person. The repairs I had done were done professionally and I was always happy with the work. Most recently I had to have them remove the factory stereo so I could remove sub woofer wires, as I was trading it in, and Charlie came out and took care of it for me at no cost. I understand that with the right tools it is an easy task but he still came out and did it with a smile on his face. If I find myself with another VW or any of the German cars I will definitely take it back to them as needed.

I received a birthday coupon for a discount oil change, I went on a sat to get it done, they told me that they only do coupon M-F I made a appooinment for the following Tuesday 8:30am I showed up when they saw that I had a coupon on my hand they told me that they didnt have any appoinment under any name for that time, the guy behind the counter didnt even bother to look it up instead he searched on a scratch paper and said nope I dont have your name here, then he told me that they only accept coupons on Wednesday, I think they send coupons at home to try to get you to come in, and hopefully get you to paid full price by telling you they dont take coupons that day you are in.

Beware, don't take your luxury vehicle here for service, unless you want it damaged! I took my car in to this Car Max location to be serviced. It is a luxury vehicle. They not only damaged my vehicle when I brought it in, but they overcharged me $50 for lubricating my convertible top just to make money. I shouldn't have had to pay a dime, being that my car was damaged. I had to bring the car back to have it fixed. Certainly a waste of time and money (gas)... After you buy a car from Car Max the quality of service you recieve when you bring it in to have it repaired is very poor. The manager Josh, didn't even apologize or try to do anything to resolve the matter. I had to constantly call to check on the status of my vehicle. I wouldn't advise going to this location. They simply don't know how to treat their customers. They are obviously money hungry. If I could give them less than one star, I would...