Auto repair service near Buckley, WA

STAY AWAY – STAY AWAY – STAY AWAY – CUSTORMER SERVICE IS HORRIBLE. We purchased a used boat from Larson PowerBoats two month ago and had nothing but problems. It might be because we only spent $32,000. Here is a synopsis of our problems; 1. When we purchased the boat I specifically asked about any type of warranty on a used boat. I was told, “You are buying from Larson, don’t worry, we will take care of you.” We would regret taking them at their word. Saleswoman Crystal is an absolute joke, don’t even talk with her. 2. First time out we noticed the trim gauge and a toggle switch for the navigation lights weren’t working. No problem, this was easily overlooked. Asked if they would replace the gauge and switch, they agreed and we were happy. 3. After talking with Crystal she said to bring the boat in and they will get it fixed before the weekend so we could use the boat. We brought it in on Monday…on Friday I had to pick it up with no work done. (Two months later – THEY STILL HAVEN’T REPLACED THEM) 4. Once we got the boat back (again with nothing fixed) we discovered a number of things needing replacement; new trailer jack (couldn’t raise if off my truck), compartment hinges, etc. Nothing earth shattering, but concerning. 5. A week later I checked the pressure on the trailer tires and noticed a large gash in the sidewall of one tire and obvious wear in the others. After $600 out-of-pocket, we had new trailer tires. 6. Called Larson to see if they would help with any of my out-of-pocket costs which was now over $700, not counting the trim gauge and toggle switch. Saleswoman Crystal said she would check and call me right back. Since I hadn’t heard anything, I called back over 4 hours later and learned Crystal was now out on a boat test drive with a new customer. To date I have never received a call back from her. 7. Over the next couple weeks I had come to know Jeff, the new sales manager. After he explained he is replacing the “deficient” manag

I’m very pleased with Northshore Automotive. It’s the only place I bring my cars to for maintenance. Why? They do excellent work, they have reasonable prices, and they have excellent customer service. It's one of those things you just want to keep it for yourself, but I guess I have to share. I would not go anywhere else!

Do-it-yourself automotive repair shop open to the public. Mechanics are available for rent. Bay rentals start at $10/hr, and Oil changes are always $10. www.selfservegarage.com Open: Tues-Sun 9am-9pm

Excellent job and awesome pricing along with great customer service

Excellent work ethics-very reasonably priced,went over and above great work,very friendly staff. Explains car woes in plain english to where you understand.

These guys are great. They came highly recommended from a friend of mine who builds race cars, and after dealing with them I know why. They are honest, very informative, knowledgable and have good prices. I would recommend them to anyone rebuilding a classic car. Especially a 1954 Buick!

I had some radiator hoses replaced at another national repair shop. However, I began losing coolant and took the car back twice. The first time I was told that the reason was that there was an air bubble in the line. The second time I was told that the radiator leaked and a new one would cost just over $450. The car was not put on a lift to check for leaks. There was no pressure check. The evaluation was based on a few snail trails of dried coolant around the radiator cap. I took my car to Midas on Gravelly Lake Drive in Lakewood, WA for a second opinion. The car was placed on a lift twice. They did a pressure check and told me that if there was, in fact, a leak the pressure check would identify the location. Eric came into the waiting room, and I expected him to confirm the need to replace the radiator. He said he would be happy to replace it, but thought that a new radiator cap would resolve my problem. I bought a $10 radiator cap and haven't lost a drop of coolant in the three weeks since I visited Midas. What a pleasant experience dealing with an honest repair shop. You can be assured that my future automotive needs will be taken to this Midas dealer.

My car was just falling apart! With only 110,000 miles on it, I felt like it was just done. I took it to AIR and they looked it over really well. They gave me a long list and explained what needed to be done now and what should be done soon. Its back on the road and I'm saving up for the rest. I like the way they took the time to explain the maintenance and repair necessary It took some time to repair, but I like that they got it done right.

We have bought 5 vehicles there and service them regularly. We just did the 115k maintenance at our Acura MDX and not only they saved us a lot they went above and beyond by picking up the car and then dropping it off at our place:-) They Rock ! Great job they did for us. Jefferson's Family :-)