Auto repair service near Kirkland, WA

We use LK auto repair for our work truck maintenance and repairs. The service is great! They always give us an inspection report with details on all the upcoming maintenance priorities. Without our fleet vehicles running in prime condition, were dead in the water. I recommend Keith with LK auto repair to all companies looking for a reliable auto shop to maintain their fleet.

I regret taking my truck to gene. First of all he was very rude and condescending to me, he talked to as if I knew nothing about my truck simply because I am a woman. I took my ford f150 to him for new brakes and he put on the wrong brake pads!!! Within 1 day of getting it back, the brakes were completely shot as they had been way over heated trying to stop my truck. I almost rear ended someone when they went out! I had he also re-build the transmission. This took over a week which seemed a little long to me, but he is a 1 man shop, no one else works there, which also seems odd to me now that I think back on it.... Long story short, I paid $5,000 for his services, he called to tell me that he had also found some bad wiring that needed to be placed, and that I needed a new radiator!!! I had had no previous issues with these parts before I took my truck to him. Long story short, I had to take my truck to ford for the brakes and talked gene's car care over with their service reps

DO NOT RECOMMEND. I took my car in to get tires changed over. I have low profile tires and they are difficult to mount but I expected a professional business to know how. Boy was I wrong. I got the car back and all 4 rims were scratched all the way around the lip. I went and got the manager and he said he was the one that mounted these. He then started saying look at how dirty the rims were and I obviously didnt take care of them so I had probably done that. I was getting so angry I just walked away and later just decided to cut my loses and let it go. 2 Months later I had 2 tires go flat on me. I had it towed to the closest shop and they took a look and said Wow the beads on the inside and out were damaged because of improper mounting. I went back to Midas and showed them the other shops written statement and said all I wanted was reimbursed for the tow and the new tires that was put on. He blew me off and said no. Long story short, I would not trust them with my car and the manager does not care about customer service or satisfaction.

I’m very pleased with Northshore Automotive. It’s the only place I bring my cars to for maintenance. Why? They do excellent work, they have reasonable prices, and they have excellent customer service. It's one of those things you just want to keep it for yourself, but I guess I have to share. I would not go anywhere else!