Auto repair service near Seattle, WA

STAY AWAY – STAY AWAY – STAY AWAY – CUSTORMER SERVICE IS HORRIBLE. We purchased a used boat from Larson PowerBoats two month ago and had nothing but problems. It might be because we only spent $32,000. Here is a synopsis of our problems; 1. When we purchased the boat I specifically asked about any type of warranty on a used boat. I was told, “You are buying from Larson, don’t worry, we will take care of you.” We would regret taking them at their word. Saleswoman Crystal is an absolute joke, don’t even talk with her. 2. First time out we noticed the trim gauge and a toggle switch for the navigation lights weren’t working. No problem, this was easily overlooked. Asked if they would replace the gauge and switch, they agreed and we were happy. 3. After talking with Crystal she said to bring the boat in and they will get it fixed before the weekend so we could use the boat. We brought it in on Monday…on Friday I had to pick it up with no work done. (Two months later – THEY STILL HAVEN’T REPLACED THEM) 4. Once we got the boat back (again with nothing fixed) we discovered a number of things needing replacement; new trailer jack (couldn’t raise if off my truck), compartment hinges, etc. Nothing earth shattering, but concerning. 5. A week later I checked the pressure on the trailer tires and noticed a large gash in the sidewall of one tire and obvious wear in the others. After $600 out-of-pocket, we had new trailer tires. 6. Called Larson to see if they would help with any of my out-of-pocket costs which was now over $700, not counting the trim gauge and toggle switch. Saleswoman Crystal said she would check and call me right back. Since I hadn’t heard anything, I called back over 4 hours later and learned Crystal was now out on a boat test drive with a new customer. To date I have never received a call back from her. 7. Over the next couple weeks I had come to know Jeff, the new sales manager. After he explained he is replacing the “deficient” manag

DO NOR / DO NOT!! - do business with Ray.He is a Liar----scammer / thief...took in motor only for appraisal..and to sell....Supposedly did repairs without authorization... Over 400.00...Motor was left only to sell on consignment.... Ran fine before taking to him...

A complete auto repair and auto service facility. AAA approved. ASE certified techs. AC Delco quality parts installer.Automotive service association member. WWW.localwrench.com. All work comes with warranty. Established 1997.

Wonder Wonderful job! I could not be more pleased!

O.N.B. is an independent service and repair shop offering a lower cost, more customer friendly alternative to dealership service and repair. Car repairs are more complex than ever before, but our certified Master Technicians love a challenge, and they love working at ONB because it's a friendlier, more family and customer-oriented auto repair environment. Why pay more to get less service at the auto dealership, when you can enjoy a higher quality, more affordable auto service experience at our shop?