Most reviews on Prestige Auto Service in Glendale are favorable, howev... read more Most reviews on Prestige Auto Service in Glendale are favorable, however our experience with them was not. We took our Lexus SUV in for rear brakes (pads and rotars). While driving it home, we immediately notice a noise coming from the rear wheels and brought it back to them the following day. The owner, Scott, took it for a test drive and thought the rear brakes needed to be bled, so I agreed to have them do that (at a cost of coarse). We were still hearing the noise when we got it back. About a week later the noise suddenly began to sound like a freight train (seriously). A mechanic at service garage that I drove by said it sounded like the parking brake, which it turned out was the case. I had to have it towed to Prestige, at 7:45am on a Monday. They finally got it back to us on Wednesday at about 4:00pm. In all, we were without use of our SUV for 7 days-for a brake job. In all fairness, they fastened a shield that was loose under the truck- as a token of apology I suppose. They didn't charge me for fixing what they knew they missed, but I feel he should have gotten to it sooner. Sorry! We won't be back! Rudy (Shorewood)
I found Midas West Allis on yelp and after checking different positive... read more I found Midas West Allis on yelp and after checking different positive reviews about them I decided to go there for oil change. I made an appointment one day before and drove up their shop after two days of my scheduled appointment but I was treated like a regular customer and my car was taken in and worked on immediately. They really proved what a customer service mean. I am really grateful to the knowledgeable and helpful mechanics they have.
Since different mechanics of the city failed to detect and fix the tri... read more Since different mechanics of the city failed to detect and fix the tricky brake problem of my car, I searched online to find out a good car repair shop nearby my house in West Allis. Based on the online reviews I decided to take my care to Midas. I found its service quite amazing. They offered me a great deal and never behaved like a pushy salesman. They finished my brake check within 20 minutes, fixed the problem and also offered me a free coupon for mufflers and exhaust services. They were pretty quick to fix the problem and gave me an opportunity to avail their special offer.
