Auto repair service near Slinger, WI

Terrible experience, continuous brake noise post repairs. Do not trust, not resolution per Bob Lutter.

On 6/21/12, we purchased a used Cadillac STS from Brad Hayes, the owner of Hayes Family Auto in Watertown, WI. My husband drove the car to work the next day and it overheated. He had to drive home 50 miles in 90 degree heat with the heater blowing full-blast. We took the car back to Hayes and told Brad that if it was the head gasket, to repair it correctly (i.e. drill, tap, put studs in), which Brad agreed to do. Brad supplied a loaner minivan to use while the vehicle was being repaired. My husband's suspicions were confirmed; it was a problem with the head gasket. After a month of delays, excuses, vacations, and an inexperienced mechanic in this area of repair, Brad finally agreed to take the car to our family mechanic to have it reviewed. After 30 minutes, our mechanic determined that the minimal repair was completed by Brad's mechanic and that within four months the head gasket issue would reoccur. Our mechanic's suggestion was to return the car. My husband called Brad and after explaining the situation, Brad agreed to a full refund. On 7/24/12, after over one month of delays, aggravation, empty promises, and lies, Brad left the refund check with an employee instead of apologizing in person. We viewed this as extremely cowardly and poor business. We would NOT recommend this dealership to anyone. Buyer Beware!!!

I found Midas West Allis on yelp and after checking different positive reviews about them I decided to go there for oil change. I made an appointment one day before and drove up their shop after two days of my scheduled appointment but I was treated like a regular customer and my car was taken in and worked on immediately. They really proved what a customer service mean. I am really grateful to the knowledgeable and helpful mechanics they have.

Automotive repair these days can be complicated and finding someone you trust can be even more troublesome. We value your business as a locally owned neighborhood garage. It is our #1 goal to make sure you are completely satisfied with our service. From oil changes to major repairs, we will keep your vehicle on the road. Please let us know how we can become YOUR car guy!

Service I received from Concours Motors is beyond my expectation. I was really upset when I my beloved BMW met with an accident. As I moved to Milwaukee in last week so it was very difficult for me to decide where I can take my car for servicing work after the collision. I went to Concours Motors based on recommendation of my friend and I would say that I got best possible service there. As the right side of my car was fully damaged I expected to get my car back after two weeks but they fixed it very fast and helped me to get it back within few days. My car looks great and there is no trace that I was ever in an accident.

They do a great job here. Come to them for all my car needs. Reliable, trustworthy, and affordable. Recommend them to anyone in the Milwaukee area! -Brittany Aceto