Auto repair service near Sturtevant, WI

Awful place. I brought my car there because the front driver's side wheel was making a scraping sound. The owner Bill went on a ride with me so he could hear the sound, which he did and had an idea of what it could be. I brought the car back during my scheduled time, which after waiting for about 4 hours after I dropped it off that they can't figure out what is wrong with it, saying there seems to be nothing wrong with the "rear: tires. They spent 4 hours looking at the wrong end of the car. I told them and the owner knew that it was the front driver side. After 3 more hours after the phone call I go there to see what is going on to find my car outside, not even being looked at. And no phone call giving me any more information on it. The girl at the front desk said it "must be my brakes" and I should get a certain kind to fix the issues. The brakes are BRAND NEW CERAMIC BRAKES, not cheap metallic ones. It's not the brakes. Then she said it must be the rotors because they had some wear on them. Please you have no idea what it is and the owner decided to go home a few hours after they opened. Poor Communication. Lastly, I took my car home to find grease all over the driver side interior door and a large scratch right in the doorway (freshly scratched). The grease has been a pain to get off and the scratch is down to the metal. I have photos to post as well. POOR SERVICE.

Automotive repair these days can be complicated and finding someone you trust can be even more troublesome. We value your business as a locally owned neighborhood garage. It is our #1 goal to make sure you are completely satisfied with our service. From oil changes to major repairs, we will keep your vehicle on the road. Please let us know how we can become YOUR car guy!

We're a Volkswagen specialty shop here in Gurnee, IL - just northwest of Chicago. Our certified technicians do everything from basic oil changes to transmission repairs or collision repair.

I found Midas West Allis on yelp and after checking different positive reviews about them I decided to go there for oil change. I made an appointment one day before and drove up their shop after two days of my scheduled appointment but I was treated like a regular customer and my car was taken in and worked on immediately. They really proved what a customer service mean. I am really grateful to the knowledgeable and helpful mechanics they have.

Rosen Mazda Waukegan proudly serves Chicagoland and Wisconsin Mazda enthusiasts, offering an extensive selection of new and used Mazda models, as well as skilled auto service and repairs.