Auto repair service near North Pole, AK

What a breath of fresh air! After getting the run around at another garage and nothing was fixed, I cannot say enough good things about Metropolitan Garage! They were prompt, fixed the problem (on the first trip), and were very professional. The ladies at the front desk were friendly and such a pleasure to work with. I will never take my vehicle to anyone else! Dawn Montano

I live locally and decided to give this place a try because I believe in supporting local business. I asked them to simply install an oil pan and block heater, a very common task in Fairbanks, Alaska.. It took them 6 hours to install my oil pan heater (a super simple job) and they called me late in the afternoon to inform me that they weren t able to accomplish the block heater. They charged me 70 dollars for the part of the job that I could have done myself. When I got my car home, I discovered that the cord had not even been properly tied off to prevent it from becoming tangled in the belts and the mechanic didn t even have enough pride in his work to wipe his greasy hand prints off the hood. I brought it back to show this to the owner who agreed that it was shoddy. He offered to fix it and I said NO THANKS. On top of the shoddy work, the mechanic was belligerent when I complained about the bill. I wouldn t trust this shop to change a headlight.

I took my car in about a week ago and was told i needed my car's computer replaced so I agreed to have it ordered and installed. I was told it would be done by Thursday 19 June 2014 at the latest, so I went and got a rental car until that day. I turned the rental car in and my car still is not done and when I went by the shop I was told it would more than likely be finished today 20 June 2014 because the machine to program the computer was not functioning. Today I spoke to Dave around 2:30 and was told they have not even installed the computer, but was fairly confident that it would be finished before the shop closed and he would call me if there were any changes. I did not receive a call and I still do not have my car. That is the only car I have to reach work and I refuse to purchase another rental car just so I can continue to be given the run around on my car. If my car is still not done on Monday, I will get my car back and take my problem elsewhere. This shop will definitely be avoided next time I have an issue with my car.

Simard Automotive’s ASE Master Technicians and Arctic Car Care Experts have the training and experience to diagnose and repair the most complicated vehicle concerns. Whether you’re driving an import or domestic, diesel or gasoline, standard or automatic, Simard Automotive employs the most advanced diagnostic tools to address your specific auto repair situation.

With twelve years of automotive knowledge of both foreign and domestic vehicles, we will make sure to keep your vehicle running smoothly on the road!