Auto repair service near Anthem, AZ

This was my third visit to Shadow Mountain Auto Service! I have two vintage cars and my daily driver! I moved into my home nearby one year ago and I was fortunate to find such a reputable repair shop! Curt and Graham once again went out of their way to make sure the car was properly repaired. They kept me informed on the progress and the cost so there were no unexpected surprises! I am very pleased and trust them explicitly and would highly recommend them and I am very fussy with my cars! Dr. Lynn R. Groth

I needed a tire quick, in a hurry. Didn't want to spend too much money or time for it. Went to the NE corner of I-17 and Glendale Ave. There were several cars there before me. I was on a jack and tire off in less than 15 minutes. They had several tires that I could use that were recommended by the manufacturer. I choose one that closely resembled the remaining three tires. The tires was put on the rim, balanced and on my car in no time after making my selection. I was out the door for $20.00 and about half an hour later. That tire outlasted the other three tires and ended up using it as the spare. I'm not saying that you too will be as lucky as I with your used tire purchase. But for $20.00 and quick service if the tire lasts three months you've made out like a bandit. Sure beats the wait at Big O or Discount Tires, just saying.

I have been taking my 2009 Hyundai Elantra here for years and always have a pleasant experience. They are great at communicating, and when my car needed to stay for a couple of days, they graciously provided a "loaner" at no charge. And I always enjoy looking at the latest artist installation on the walls while I am there (I've been tempted to buy a couple of pieces once or twice!) I know there's the old cliche that women are taken advantage of at repair shops because we generally don't know a lot about cars, but with a woman owner - who is a mechanic herself - and 90-percent women employees (including a working mechanic), I always feel like I'm getting the straight story, explained to me in a way that I can understand! Teri C. Phoenix, AZ

I can't say enough about Chester's. My Daughter at Elon University had some issues with our Audi - Chester spent a lot of time diagnosing the problem found out it was a major issue with the cam shaft. I checked online and found out it was covered under a 10 year Audi extended warranty. I had the car towed to Audi of Greensboro. I asked Chester what I owed him...he didn't charge me! Wow - If we weren't three hours away I would take all my cars there. Nice honest and competent.

Virginia Auto Service does great work, The AC in my car went out and they were able to get me in the next day. They found the problem quickly and fixed it reasonably, plus they gave me a ride to work what more could you ask for!

great service. ask for eric, he is a great guy

I went in for a power steering leak. They said my rack and pinion needed replaced. They misquoted me the price. Held my car for ransom 5 days. Would not put my old one back on because they damaged it. They charged me 2000.00 to get my car back. A power steering leak turned into 2000.00 job. They are liars, and argument. Both Ray and Greg.

Sat on my car for months and never finished work place is a huge scam

I took my daughter's 2005 Chevy Malibu to have some work done on her transmission, and i have not found a shop or customer service better then I did at Advanced Transmissions in a long long while. Advanced Transmissions has been in business many years now and they do good work, the way shops used to do back in the day when people actually cared about helping each other. So i am telling you, if you want an honest company that will do you right and give you a firm handshake go to Advanced Transmissions and talk to the guys at the front there.

DO NOT TAKE YOUR CAR HERE!!! They will rip you off! Took my car after having issues with my ac was told I needed a new compressor it would be $1000.00 for a NEW ac compressor. Day one I"m told the dealer sent the wrong compressor, Day two the right compressor came in but it was "defective" Day three car is finished and fixed. I pay them and receipt clearly states new equipment installed. On the drive home I notice ac is still not working at all. I get home and open the hood and I find my original used compressor. I called the owner Julio and he hung up on me. Called back and threaten to call the police and he explains it's their mistake and they will fix it. He said they could have "accidentally" installed a rebuilt compressor. I told him I knew he was lying because it was not a used, rebuilt or new part in fact I could prove from the serial # it was my original compressor. They will lie, cheat and steal do not go here! Take it to a real mechanic. My AC still does not work until this mess is reversed thru my bank.

I went in for a tune up and was very pleased with the service advisor. he was very responsive and friendly. Pricing also seemed reasonable.

Never in the field of automotive customer service has anyone ever been so badly treated so many times by the same bunch of 'cartoon characters' as are employed by this branch ! I will trust my vehicle to the Marx brothers or the Muppets before I give you my business again ! Some would say it is my own fault for going back time and time again, others would say I must suffer from 'Stockholm Syndrome' whatever the reason, of my last four visits to this store, (probably because of its proximity to my home) not once did I ever leave with anything but frustration, contempt and high blood pressure ! Well this time you 'boys' have pushed the limits of incompetence and deception too far. I hereby give notice; 'For the duration of my natural life and any in the Hereafter' none of my Personal or Company vehicles will EVER enter your premises again. May I suggest that you restructure your business plan and pursue a line of work that does not require any kind of customer service commitment or skills, better yet, one that has no interaction or dependency with any living thing ! Needless to say, having your Customer Service Representative "reach out" to "put things right" is futile, if you have found someone within your ranks capable of reading this message to you thus far, you should by now have realized that our relationship is permanently severed, over, finished ,through, WE ARE DONE !! ......Alex G. (Ford F150 4/27/14)

BEWARE!! I had my car serviced here. Before leaving, the Pep Boys employee who handled my payment verbally told me that my car was in good shape and had no other recommendations for maintenance, which seemed reasonable, as it was showing no signs of problems. Following the oil change, I drove home (approximately 3 miles), where the car sat for approximately one hour. I then drove from my home approximately 7 miles where the car engine was stopped for 15-20 minutes. Shortly after starting my vehicle and driving less than 2 more miles, the engine temperature gauge spiked to the maximum and the engine began chugging. I immediately turned the car off and pulled to the side of the road, in an effort to avoid any further damage to my car. Then my car was towed to a more trusted shop across town. When examining my car, the mechanics at a more trusted shop found that the radiator coolant cap was left off the fill neck and was lying on top of the engine. Photos of the cap location were taken once the hood of the vehicle was lifted (cap was not moved by the trusted mechanic); including three images showing the coolant fill neck and the cap. The other photo showed the hood liner wet from the coolant that came out. Due to the short amount of mileage that was driven, the car thankfully became operable once radiator coolant was filled and the cap placed back on. Based on the photos and a licensed mechanic's evaluation of my car, it is apparent that the Pep Boy's mechanic removed the radiator cap from my vehicle and failed to secure it back onto the radiator fill neck. However, the store manager, Jae, informed me that since I drove my car a few miles "it must have vibrated off after service." I may be a female, but I know that the caps have locks, AND that I have 136K miles on this car and no cap has ever "vibrated off" while driving. Thanks for the advice. Really. I sent photos, receipts, and letters to Jae. He was unwilling to admit any fault. Go somewhere else for w

Bell Road Automotive takes a new refreshing approach when providing auto repair in Phoenix, AZ and the surrounding valley communities of Glendale, Peoria, Deer Valley, Scottsdale, Cave Creek, Anthem and New River. We are a local family operated automotive repair shop that is focused on honesty and integrity. When you bring your car, truck, SUV, minivan or hybrid vehicle to us for repair or maintenance services you will be met with a friendly greeting, a listening ear and truthful, straightforward answers – just the way you like it!