Auto repair service near Clarksburg, CA

place is a joke, no competent mechanics----they don't know anything about high end cars.

Referred to Family Auto Care by CarMax since they were booked throughout the month. Was impressed by the service Nicole and Sean provided. Very understanding to my situation and was able to offer me a drop off and a pick up ride to and from their shop. Very polite and professional. Hopefully not needed, but if so I will be using them again. Vince G. Dixon, CA

Quick repair and nice people.

I took my 2006 Nissan Pathfinder into Vacaville Nissan to have a bounce problem in the rear checked out. They said the problem was the rear shocks. The replaced those with OEM shocks. The bounce was worse that before the replacement. The tires would actually leave the ground on small bumps and the vehicle nearly flipped over on its side going over a railroad track. I returned to Vacaville Nissan but the Service Dept. was closed. The head new car salesmen checked out the car and stated that the shocks are too weak to support the weight of the vehicle. I returned the next day and there technician took the car for a test drive. He stated that there is a problem but there is nothing they can do because these are the shocks that their Book show for this vehicle. THEY KNOWINGLY ALLOWED US TO LEAVE THE DEALERSHIP IN A CAR WITH A DANGERUOUS CONDITION THAT COULD RESULT IN INJURY OR DEATH. THEY PROMISED TO FIX THE SHOCKS IF THESE DIDN’T WORK BUT FAILED TO TELL US THAT WE WOULD HAVE TO PAY 680 ADDITIONAL DOLLRS TO DO THAT.

I came into this shop and ask how much it would be to diagnose and replace the thermostat and water pump - they quoted $57 for the diagnosis and $657 for the work. When my husband dropped the car off they wrote the quote much higher so I called to dispute it and was told this was there standard price. I asked them not to work on the car because I didn't feel comfortable with the sudden price change. When we picked up the car it had been moved and I asked why they said they were about to begin the work when I cancelled. I drove it across the street for a diagnosis at another shop and was told that the Coolant hoses were disconnected and all of the coolant was running out of the car...and the car could not be driven it had to be towed!!! Costing us even more money!!! There were no leaks when the car was dropped off at CME. The thermostat light had come on a few weeks earlier we filled up the coolant, nothing was leaking because the car sat in our drive way for two weeks while we were on vacation....until we could drop it off at the shop. Please beware of these vindictive crooks...

Since 1978, Folsom Autotech goal is your complete satisfaction. • Computer & Electrical • Engine & Transmission • Air Conditioning • Suspension & Brakes Full Service Diagnostic and Repair for American and Asian Vehicles (916) 985-0274 Diagnostic and Repair Services for strange noises, Emissions, Computer & Electrical, Brakes, Suspension & Alignment, Engine & Transmission, Heating and Air Conditioning. We document and maintain history of all work performed on your vehicles, and periodically keep you aware of Regular Maintenance Requirements for your vehicle so that you can plan and schedule Preventative Maintenance. (916) 985-0274 Drop-off your vehicle and if you need a ride, Folsom Autotech offers a Courtesy Shuttle to Folsom locations. Towing Service available upon request.

Finding an affordable, reliable, local auto repair business is challenging at best. Looking to support a local, honest, mechanic ... FOUND HIM! Paul was so personable, honest and forthcoming ... his family-owned and operated business was a God send. Thank you and your team for stellar customer service. Highly recommend his company - you won't be disappointed.