Auto repair service near Oakley, CA

WORKING ON MERCEDES,BMW,VOLVO

I wish I could give this place 0 stars. On July 17, we dropped off our 150 due to a “service engine” light. Later that day we were told the catalytic converter needed to be replaced and was under warranty. He said it was ordered and the truck would be ready on the 20th. On the 20th we were told it would be ready on the 23rd. On the 23rd, we were told it SHOULD be ready on the 27. We were eventually told the part had NOT been ordered because the supplier was out?! Why had they given me three dates it would be ready then? After being given the runaround, I called Detroit (several times) and they found a cat converter two hours away! Tracy Ford told me they would have to drive it 50 miles to ensure the service engine light reset. They said they would also have to do a cold start the next morning at 7:00am when they opened and would call us when it was ready. They finally called at 7:46 and my wife went down to get it. The service manager had left (we heard that MANY times during the ordeal). The car rental that Tracy Ford had said they would cover was a whole different nightmare so I understand why other reviewers mentioned problems between Tracy Ford and car rental agencies. The final insult added to injury (I hope) is that the service manager PROMISED my wife that he had personally ensured that I would never hear from them again. After two e-mails and a phone call from them, I assume the ordeal is not over yet. My advice is to avoid Tracy Ford like the plague. I hope this is not the direction Ford Motor Company is heading.

I restored a 1970 BMW. This shop disassembled the transmission and reassembled it. I asked them to replace seals, fluids and let me know if there were issues. They I paid them to install the transmission as we had issues connecting it to the engine. I was charged about $1500 for the work. We got the engine working a few months ago and took it for a ride. The transmission leaks and the car will not go to second gear. I talked to Bud about it and he refused to work on it or refund money for the work. He blamed it on me and my car for some reason. I paid him what he asked. He told me to sue him if I wanted to get the money back. Worst car repair transaction I have ever experienced.

Brian very patiently and expertly diagnosed the reason for my engine suddenly shutting down for apparently no reason.

I purchased a used 2000 Nissan Maxima from Dublin Nissan on 8/27/2010. This was a replacement car for a 2000 Maxima that I owned but was totaled in a recent auto accident. I found a replacement at the Dublin Nissan dealership, which appeared to be a perfect replacement because the Car fax report I was given by the salesperson indicated that it was maintained regularly according to the 2000 Nissan Maintenance schedule. In addition to the Car fax report, the salesperson showed me a list of recent repairs that had been performed by their service department to bring the Maxima to acceptable Nissan sale condition – Services performed included replacement of the two front tires, and brake pads on all 4 wheels. Based on both the Car fax, and the Dublin Nissan Service reports I expected no further service would be required for sometime. Was I wrong! After we purchased the car and drove it home over a hundred miles away, my wife sensed a vibration in the steering wheel while braking to exit off of I-80 near our home. I was concerned enough about the vibration that I took the Car to the Brake Masters in Roseville on the following Monday. They checked out the vibration and found the front and rear rotors to be warped. They had to resurface the front brakes, replace the rear ones, and replace all four brake pads. The brake job cost me $ 655. I contacted the Dublin Nissan salesperson, and asked Nissan Dublin to help pay for the brake job, since the Dublin Nissan Service just serviced them and did not disclose that the rotors were out of specification. The Nissan Dublin’s service department had to know the rotors were warped because they reported the brakes were check, and only needed to replace the brake pads. I believe that the Dublin Service department should have fixed the rotors and replaced all the brake pads before giving their approval on the brakes and the sale of the vehicle. I cannot recommend anyone buying a vehicle from this dealership. To date, I ha

Established in 1974 We have specialized in Porsche service and repair since our inception. As years went by we have slowly added a few other German vehicles to our line up. By Specializing In Porsche, BMW, Mercedes Benz, Audi, Mini and Volkswagen, Motorcars, Kahlers Has Been Able To Keep Quality At Its Highest And Pricing To Its Lowest. Alignments Alternators Replacement Bearings Repack or Replacement Brake Repair and Service Carburetors Repair and Replacement Catalytic Converters Replacement Clutch Replacement Coil Spring Replacement Compression Testing Control Unit Replacement/Programming Corner Balancing CV Joint Repack and Replacement Drive Shaft Replacement Engine Overhaul/Rebuild Engine Swaps Exhaust Manifolds Replacement Flex Discs Replacement Fuel/Air Mixture Adjustment Fuel Injection Service Flywheel Resurface Hose Replacement Ignition Timing Adjustment Intake Reseal Lighting Replacement/Repair Oil Leak Fix Radiator Replacements Shock Replacements Starter Repair/Replacement Suspension Repair Thermostat Replacement Timing Belt/Chain Replacement Tire Repair and Replacement Transmission Swaps Water Pump Replacement

This is the place I will return again and again! I am very impressed on how they handle the entire process of my car trouble. I was changing out my drive belt and ac belt, not only their price was more than reasonable but their work was spot on! I was able to get in and out fast. Also ask for an oil change while I’m there and it was not a long wait at all! They were upfront about the cost and give me a detailed break down. They also warned me about taxes and fees that may apply later at check out. No hidden cost that will surprise you later. Overall, I am very pleased with my service and I will return with both my cars for any service needs. Thank you RC auto for taking care of my car! Ben Chang