Auto repair service near Phillips Ranch, CA

Roger and his staff were excellent. Gave me a great price on a tire and did an amazing job! Definitely recommend this place to those looking for great customer service and prices. Luis Saldana

When first purchased, this 8-1/2 x 24 (+4' tongue), 9,990# GVWR enclosed car trailer was towed from the lot in CA to north ID. Went back for another load, Az-Tex caulked the space overlooked between the wheel wells and the floor. No charge. Put a piece of house roof L-edging under trim over lip over back door to stop water from roof running around the lip and running inside the ramp door. Have hauled a 1T pickup over 500 miles. Never have had any problem with this trailer. After about 10,000 miles it still has 2 of the original cheapo Chinese tires. As it is a 3x3500# axle it is really hard on the tires if it has to be towed around street corners and driveways very much. But 3 axle rides really smoothly. Cheaply built of mostly Chinese parts and materials. Welds sloppy in areas but none have ever broken. THIN aluminum skin is glued on, no screws or rivets. A couple of sheets were rippled and coming loose. Az-Tex replaced them no charge. The 5,000# floor rings really should be attached better. The screws are too small and self-thread into thin steel welded between floor joists. Main frame is box beams; tongue is channel. Hitch coupler 2-5/16" very good self-latching design. Would never open even if no lock pin was put in. This is a great value in a cheap "good enough" trailer. Doesn't compare with a premium brand like Wells Cargo or U-Haul but cost 1/3 as much! 4 brakes on front & back axles, middle axle no brakes, no brake mounting flanges on the axle. Chinese brakes. Chinese e-z lube hubs. Brakes are strong and will pull both the trailer, the tow vehicle (1T) and 1T PU inside trailer w/o using tow vehicle brakes! Take care on slick roads pulling a heavily loaded trailer with a PU with empty bed. The long WB of the trailer makes it want to go straight. It can drag the back tires of your PU sideways on a sharp turn! When I had it loaded to 9,900# on the axles and 2,000# (ODOT scales) on the hitch I jacked the centers of all of the axles up to bend them to give a little positive camber for better tracking and more even tire wear. Straight axles will sag when heavily loaded, letting the wheels do negative camber (splayed out at the bottom). Lifting with a garage jack from behind also bent the axles back toward the rear of the trailer just a little, giving a little toe-in for better stability. This big trailer when heavily loaded really should have a weight distributing hitch set. Never noticed needing antisway, though. I used an EZ-Lift with 1,000# spring bars. Straight pulling levers weight off the front wheels of your tow vehicle, making skidding more likely especially on slick roads. Maybe OK when pulling an empty trailer but when loaded it really needs the WD hitch.

Overpriced with a "can't tell me sh*t" attitude. Maybe their great on old cars but as for my wife's 2010 Challenger they caused more issues then fixed and charged me 1/3 more then anywhere else to do it. Brought my car in for springs, struts, alignment and to go through and make sure everything was right. Did a motor swap and the shop before didn't tighten the lock nuts on my adjustable suspension so wanted it all gone over. Guy was mouthy from the start and bitched about the job the whole time. My front ball joints we're missing a lock plate (found out later), really obvious but they didn't say anything and put it back together anyway. Also missed my rear craddle bushings went bad even after bringing it back to them. This is a huge issue and made the car unsafe to drive, they said it was all good though. I call back and kind of question their knowledge since these basic and obvious issues were missed to which I was hung up on. My advice, find another shop and save yourself the agony.

As always, you were courteous , fair, professional and patient, while we may have appeared to be impatient. Thanks again!!

Jackie and the fox auto team really took care of me. I was stranded and triple a referred there shop and from the moment I arrived they treated me like family and instead of trying to rip me off they were very honest and I felt the trust and dedication that they put into my vehicle. Fox auto will not disappoint and I am going to recommend there services to everyone. Thank you again Jackie and fox auto team for the honest and dedicated service. Evan S. Huntington Beach, CA