Auto repair service near Sacramento, CA

Jeremias took $3500 from me to put a used engine in my old car. Once he took possession of it and took the head off, the game was over. When removing your car and going somewhere else is no longer an option, you have the tiger by the tail. The "cost" kept increasing up to $1800 that I still (involuntarily) agreed to. ($1500 had been my target cost) The last day he told me the final price was $3100, (+ the $700 for the used, untested motor...which was BAD) without my having approved of THAT absurd figure. Many "chores" were charged as separate procedures to jack up the price. Charging hours of labor for motor mounts when the engine is being replaced anyway is one example. The engine had no oil pressure and the "engine" light was on. Smog was due in six weeks and a component was missing. I had to sell the car for junk ($49 at Pick N Pull) and I had to go to court. I won in court but he won't pay. The sheriff went for a "till tap" but couldn't collect any money because he does cash transactions from his pocket. His profile with the BBB and others was not consistent with his past life, as far as years in auto repair, etc. He knows every trick in the book. "If you give this man your ride, sweet memories will die." (slight variation of the Jim Morisson song) I have all the paperwork to prove these comments, from the greed-driven invoice from 1st Choice to the $49 receipt from Pick N Pull. In court he acts confused and thinks I should have brought it BACK to him! I'm actually a little curious to see how high his lack of shame would allow him to raise the price. Of course I regret paying the total to remove my car. I should have let him keep it, but I thought the legal route was the way to go. Well...not so much with this slick operator.

First time I've been here but I've been recommended by multiple people. Superb work! First off they aren't cheap, but no German car repair is, but what you get is quality with them. They didn't overcharge, they're straight forward and broke the billing down really well. They even washed my car, maybe even waxed it. Car smelled better than when I gave it to them and they were working under the hood. Now that's service. When my car breaks down again like all good bmws do, I'll bring it back. Travis Chaney

My family has used H&M for almost 40 years. I can call them with my dumb questions, and they have a great sense of humor, appropriately priced and fast! Steve and Robert know their cars and are definitely from the old school crowd of trustworthy, quality mechanics! The only place to take your vehicle in Sacramento and walk away happy!

This auto shop is fantastic. Appointments are easy to make, the diagnose is quick and accurate. The repairs are done in a very timely manner. Steve (owner) and Robert his assistant, are extremely fine people to deal with. They are very knowledgeable and are just wonderful people to deal with.

I'm selling my truck and went to these guys to work out some issues. I needed fast service and asked them to make an exception for me on timeframe. Of course, I told them I understood if they couldn't get to it sooner than later. Mike made the exception for me and gave exceptional service too. Instead of giving that knee-jerk response so many people do of a deep sigh and a long pause to work it out in their head, Mike double checked, made it happen, and didn't make me feel like I owed him one for doing me a favor. I tried to leave him some extra cash for being so generous and he said no way and that he was happy to help. I left the $20 for him anyway on my way out because good people with great attitudes should be rewarded for going above and beyond.

I recently started coming here for my Honda Accord, and I had major issue going on with an oil leak. I took here and Jerry gave me a reasonable price to fix all the problems my car was having. Ever since then I continue to go back for more maintenance on my car, I highly advise everyone to do business here. The customer service is beyond excellent, you will not be disappointed.

I have already refereed another customer to you guys, you are straight forward and feel like you work for the little guy, not common for a lot of shops, especially a shop with a reputation such as yours.

I walked in, they gave me a price- almost half of everyone else I'd called- put my car on the rack, showed me the results of a machine test print-out and where it correlated to my car. They were very respectful and explained everything. I agreed to the service and they had it done in about 20 minutes. It was like driving a new car! The shop was smeared with 'girlie' posters selling wheels for every kind of car and truck- they seem to have a lot of choice in fancy wheels and low profile tires. I didn't like the 'yucky shop', (I'm a grandma!) but it was certainly a man's wheel mecca! Thanks, guys. good job in a short time.

Needed a car badly. Went into Future Ford off Madison to find one. Didn't have high hopes. Was soon approached by JC Rosales and he was pleasant and friendly but made it easy that he had a sense of humor. Looked around and finally found what I was looking for. Unfortunately it was a little over my budget but JC made it work. I was so grateful that he made it a good experience. Thank you again and I'm referring him to all my friends and family.

I just wanted to thank you for the prompt, efficient, excellent service I got when my Explorer needed repair. I will recommend your shop to anyone who needs body work!