Auto repair service near San Ramon, CA

I was extremely impressed and most appreciative of the service provided for my clutch replacement & brake work. The work was done quickly, the guys were wonderful to work with, explained everything - and now my car runs wonderful. I will definitely bring my car back for all future work & maintenance.

I had a great experience with William Michael Automotive. I brought my car in with a weird noise and they were able to quickly diagnose the problem and propose a solution. I was blown away by the emails I received from them with photos of my actual problem along with diagrams of how it should look and function. They really go out of their way to make the customer feel comfortable that they are getting great service. I really appreciate the level a detail they took in their work and would highly recommend them to anyone I know looking for a mechanic they can trust!

We are a high quality auto repair and tow company and are your one-stop towing and auto repair company in Santa Clara!

AutoTechWest Complete Car Care, Maintenance, and Repair. The best place in the Bay for Brake Repair and Suspension work. Get a Detailed Digital Inspection with pictures and video, Comprehensive Vehicle Health Report, and Preventative Maintenance Plan with service. Call or Book online Today!

I wish I could give this place 0 stars. On July 17, we dropped off our 150 due to a “service engine” light. Later that day we were told the catalytic converter needed to be replaced and was under warranty. He said it was ordered and the truck would be ready on the 20th. On the 20th we were told it would be ready on the 23rd. On the 23rd, we were told it SHOULD be ready on the 27. We were eventually told the part had NOT been ordered because the supplier was out?! Why had they given me three dates it would be ready then? After being given the runaround, I called Detroit (several times) and they found a cat converter two hours away! Tracy Ford told me they would have to drive it 50 miles to ensure the service engine light reset. They said they would also have to do a cold start the next morning at 7:00am when they opened and would call us when it was ready. They finally called at 7:46 and my wife went down to get it. The service manager had left (we heard that MANY times during the ordeal). The car rental that Tracy Ford had said they would cover was a whole different nightmare so I understand why other reviewers mentioned problems between Tracy Ford and car rental agencies. The final insult added to injury (I hope) is that the service manager PROMISED my wife that he had personally ensured that I would never hear from them again. After two e-mails and a phone call from them, I assume the ordeal is not over yet. My advice is to avoid Tracy Ford like the plague. I hope this is not the direction Ford Motor Company is heading.

I restored a 1970 BMW. This shop disassembled the transmission and reassembled it. I asked them to replace seals, fluids and let me know if there were issues. They I paid them to install the transmission as we had issues connecting it to the engine. I was charged about $1500 for the work. We got the engine working a few months ago and took it for a ride. The transmission leaks and the car will not go to second gear. I talked to Bud about it and he refused to work on it or refund money for the work. He blamed it on me and my car for some reason. I paid him what he asked. He told me to sue him if I wanted to get the money back. Worst car repair transaction I have ever experienced.