My issue accured using my cruise control on the highway, as I slow dow... read more My issue accured using my cruise control on the highway, as I slow down my rpms started idling, the only way to get it to was to barely tap gas and brake to get it stop. I called Pam asked if she know what the problem was got no answer. I called some places looking for a transfer case, pam finally returned my call said it was possibly the transfer case. She asked why I was going to take it to another shop when she would do it for 1000. I told I had 350 now and I'd get the rest in a couple days I dropped on a Monday a week an half before Christmas. I was told from the shop that it should only take 4-6 hours to replace. I didn't get my truck back until Christmas Eve. So not knowing what was really fixed, I took it to get oil change and they informed me my output transfer case seal is leaking bad and I need to take it back to who replaced it. Call the Pams business number it's temporarily disconnected.
No professionalism was quoted time frame of 1 month took over 6 months... read more No professionalism was quoted time frame of 1 month took over 6 months. Was overcharged and he also did other services that weren't requested and demanded payment or threatened to put a lean on car. Also must keep all receipts. Paid for transmission then he called and said your transmission out. Worst most shady place in Thornton. And the things he charged for I'm positive he didn't even do. When I requested a receipt he said nope.
Took a car in for an oil change and tire rotation. Ended up getting a... read more Took a car in for an oil change and tire rotation. Ended up getting a tie rod replaced at their recommendation. The day after the car was picked up the engine quit. Checked the oil at the time and it BARELY showed any oil on the dipstick. Had the car towed back and all they would say is that the symptoms were consistent with oil starvation, but wouldn't admit to ANY fault in the outcome, nor would they entertain offering any portion of my last invoice ($300) as a refund. Very disappointing - I had thought they were better than that.