Auto repair service near Middlebury, CT

Have been a customer for about 25 years. Always honest and fair prices. Brian Wells

I have been in the auto industry for 20 years and found this place on line when looking for a used engine. They quoted me on a part we then called back to get the part and they lost it and then they found and 3 days later I called them back to only find out they did not have it any more. What a joke if you want a run around then this is the place to go.For me never again I am running a successful shop and will not include them in my list of vendors.

So twas time to do another set of TireRack tires and balance and I took it one more time to Mark Lydell and his men, for a job on my Prius. Super job, reasonable cost and it was how it should be..I couldnt recommend these guys more. Try them and you'll be pleasantly surprised.

I Have Been A Valued Customer For Thirteen Plus Years Of Bob & Penny's Quality Vehicles...Almost Two Years Ago I Moved 50 Miles Away But Elected To Remain A Customer As I Trusted The Owners Of This Establishment. I Tried My Best To Patronize This Business Due To Loyalty And Trust. At My Last Oil Change One Of The Partners (Gary) Indicated That I Require A New Set Of Tires Due To Wear. I Requested That He Place An Order For 4 Tires And I Will Be There At The Appointed Time For Installation. Upon My Arrival He Proceeds To Dismount My Wheels Only To Find Out He Received The Incorrect Size From The Distributor. Inspection 101 Dictates That You Make Sure That You Verify That You Have Received What You Ordered Before You Call The Customer...After Leaving Work Early, Driving 50 Miles He Says To My Dismay "I Have All Of The Money I Will Ever Need And I Don't Need To Kiss Your AS*...If You Do Not Want To Patronize My Establishment You Can Go Elsewhere"...A Wonderful Attitude And Way To Treat A Valued Customer Of 13 Years...His Partner Penny Is A Wonderful Caring Person....That Being Said; If Gary Is Still Part Of The Business, You Would Be Better Off Finding Another Establishment To Do Business With As He Has All The Money He Will Ever Need And Does Not Need Yours. The Happy Ending Of The Story Is I Was Able To Obtain The Correct Size Of The Tires I Wanted For $50.00 Less Including A Free Alignment From A Reputable Establishment Who Recognizes The Importance Of Customer Service. Sadly To Say; I Am Done With Bob & Penny's Of Plainville, CT.