Auto repair service near North Stonington, CT

KEEP AWAY!! Not only did they sell us a huge lemon, but they made sure that there was no documentation given for the 4 times we were there so that we could request our money back legally from both the DMV and small claims court! The salesman called us liars, yelled at us for doing something we did not do and hung up on us repeatedly! How can you treat customers like that?? They were not willing to fix the car, or honor the warrantee! We are now stuck with a 2,500lbs steel paperweight!

all good

Rick over there at JnS is the MAN! I purchased my car from carmax and when I called to get warranty work done they referred me to J N S(glad they did). Brought my car down there with a ton of issues. Rick made the process as easy as possible. The guy honestly went out of his way to get my business. 1- Rick called my warranty company for me 2- He scheduled me a rental car that was covered by my warranty 3- Warranty company's are always a pain in the ass but Rick called em did all the leg work got them to pay without having me wait long. 4- I ended up paying less that what my original deductible was! 5- probably my favorite part of my experience was when I picked up my car it was WAXED AND DETAILED! Like I said these guys went above and beyond for my car. Thank you Rick. P.s if you have carmax extended warranty just skip the middle man and call rick they'll charge the same deductible, give you a better warranty that carmax does on their work 3year/36k! Jose C. Smithfield, RI

I have known this company for over thirty years and have bought many cars from them. I have always been treated fairly by their professional staff (Mr. John Valenti and Sean (manager). I just purchased a new Range Rover and absolutely love it. Currently in the middle of getting another one for Florida. Peter Waterman

It's so hard to find an honest repair shop, but that's what you get at Elite. No nonsense, honest assessment of your car's problem, with no upselling or exaggerating. Just the facts, with quality service and parts, at less than dealership prices. They do specialize in Toyota/Lexus, but I've brought my Hondas there for years and have been very pleased. I've found a place I can trust, and that's where I'll bring all my family's vehicles.