Auto repair service near Thomaston, CT

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Very disappointed. Popped a tire on a bad pot hole so I called around and talked to a gentleman here who said they had the tire I needed in stock. Drove here on my spare. After waiting for 30 minutes while they looked at my old one to see if it could be repaired (it couldnt, which I knew), they said the tire actually wasn't in stock here and was at a warehouse somewhere else. They sent someone to pick it up, but we've now been waiting 2 hours and no update. I was lied to and told they had it here... not good business practices. They have also been aggressive when I politely declined other suggested maintenance. Do not recommend.

Horrible customer service. Do not trust your car with these people.

Excellent service. I needed both a rear view outside mirror assembly on my 2008 VW Jedda and a new front wheel rim and tire. S and R was able to find both for me very promptly, matching the color of the mirror assembly, replacing the wheel and tire and I had my car back in operation within just a day. I was very pleased with the service and the reasonable charge. Highly recommended