Auto repair service near Vernon, CT

I Have Been A Valued Customer For Thirteen Plus Years Of Bob & Penny's Quality Vehicles...Almost Two Years Ago I Moved 50 Miles Away But Elected To Remain A Customer As I Trusted The Owners Of This Establishment. I Tried My Best To Patronize This Business Due To Loyalty And Trust. At My Last Oil Change One Of The Partners (Gary) Indicated That I Require A New Set Of Tires Due To Wear. I Requested That He Place An Order For 4 Tires And I Will Be There At The Appointed Time For Installation. Upon My Arrival He Proceeds To Dismount My Wheels Only To Find Out He Received The Incorrect Size From The Distributor. Inspection 101 Dictates That You Make Sure That You Verify That You Have Received What You Ordered Before You Call The Customer...After Leaving Work Early, Driving 50 Miles He Says To My Dismay "I Have All Of The Money I Will Ever Need And I Don't Need To Kiss Your AS*...If You Do Not Want To Patronize My Establishment You Can Go Elsewhere"...A Wonderful Attitude And Way To Treat A Valued Customer Of 13 Years...His Partner Penny Is A Wonderful Caring Person....That Being Said; If Gary Is Still Part Of The Business, You Would Be Better Off Finding Another Establishment To Do Business With As He Has All The Money He Will Ever Need And Does Not Need Yours. The Happy Ending Of The Story Is I Was Able To Obtain The Correct Size Of The Tires I Wanted For $50.00 Less Including A Free Alignment From A Reputable Establishment Who Recognizes The Importance Of Customer Service. Sadly To Say; I Am Done With Bob & Penny's Of Plainville, CT.

Bought a 2005 Ford Focus ZXW with (known issue) warped front rotors and was in need of an oil change (I agreed to doing these repairs for a lower price) Immediately after registering started having electrical issues.. Doors locking and unlocking while driving and within weeks the car is stalling whenever it feels fit (can only drive 20 or so minutes) and will not restart for hours.. Paid to replace MAF, AIC, Entire Intake manifold and fuel pump.. No solution.. So one Month later the car is parked and I am car shopping - Would NOT recommend to friends or enemies

I and my wife recently purchased a vehicle from beachside motors and could not be any more pleased. The owner did a great job with getting us a rate below what my banker could do after ten years of having our home mortgage paid on time. Thanks again and keep up the good work! Paul & Sue G

This guy is sketchy Where’s Ashley and the kids

I was skeptical of going to a major company for fixes to my vehicle as i usually use a small hometown mechanic. I must say I am very very impressed. They found things my normal mechanic didn't that were somewhat serious to my safety. Josh and his crew were extremely nice and great to deal with. He helped me fix my car within my budget and it drives great! i truly appreciate good business practices, wouldn't think twice about going back!

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