Auto repair service near West Hartford, CT

Town Line Motors has been serving customers in New Britain ,CT for more than 30 years.The company offers a complete line of auto repair and maintenance services. Auto Repair,Transmission Repair,Engine Repair,Brake Repair,Auto Repair Shop

I arrived on my way from Massachusetts to Georgia with one of my windshield fluid dispensers not working in the aftermath of a winter storm. It was just before closing on a Friday afternoon, and Country Auto took my car into the shop, warmed it up, got my line unfrozen and charged me nothing! I wouldn't have been able to continue otherwise. This is a great place. It is conveniently located to an I-91 exit.

I Have Been A Valued Customer For Thirteen Plus Years Of Bob & Penny's Quality Vehicles...Almost Two Years Ago I Moved 50 Miles Away But Elected To Remain A Customer As I Trusted The Owners Of This Establishment. I Tried My Best To Patronize This Business Due To Loyalty And Trust. At My Last Oil Change One Of The Partners (Gary) Indicated That I Require A New Set Of Tires Due To Wear. I Requested That He Place An Order For 4 Tires And I Will Be There At The Appointed Time For Installation. Upon My Arrival He Proceeds To Dismount My Wheels Only To Find Out He Received The Incorrect Size From The Distributor. Inspection 101 Dictates That You Make Sure That You Verify That You Have Received What You Ordered Before You Call The Customer...After Leaving Work Early, Driving 50 Miles He Says To My Dismay "I Have All Of The Money I Will Ever Need And I Don't Need To Kiss Your AS*...If You Do Not Want To Patronize My Establishment You Can Go Elsewhere"...A Wonderful Attitude And Way To Treat A Valued Customer Of 13 Years...His Partner Penny Is A Wonderful Caring Person....That Being Said; If Gary Is Still Part Of The Business, You Would Be Better Off Finding Another Establishment To Do Business With As He Has All The Money He Will Ever Need And Does Not Need Yours. The Happy Ending Of The Story Is I Was Able To Obtain The Correct Size Of The Tires I Wanted For $50.00 Less Including A Free Alignment From A Reputable Establishment Who Recognizes The Importance Of Customer Service. Sadly To Say; I Am Done With Bob & Penny's Of Plainville, CT.

We are a family owned & operated automotive service facility serving the greater Farmington Valley, specializing in European and Asian vehicles. We are equipped with all the latest technology in diagnostic and service equipment, and regularly attend industry technical training seminars to further our own education in various courses of study. These have motivated us to develop various preventive maintenance programs targeting a variety of manufacturers' idiosyncrasies.