Auto repair service near Westbrook, CT

The worst! They kept my car for thirteen weeks to do a five-six hour job and charged $400 more then the dealer quoted. "Doc" Reid barked like a junkyard dog when I stopped by to ask when he would be done. Stay away.

Stay Away!!! I had the misfortune of taking my car to this repair station when my brakes locked and received an outrageous "all or nothing" estimate of $3,700 for the repair. When I elected to pick up the car without having the work done, I was told that I was being charged for the estimate (NOTE: the agreement I signed upon dropping off the car reiterated the problem I cited with no indication of a charge for the estimate). After protesting the estimate charge and attempting to leave, the station manager, Anthony Baker, grabbed my left windshield wiper and attempted to rip it off my car. He then called the police, who threatened me with a charge of petty larceny for non-payment. Needless to say, both Sag Harbor Getty (owned by Georgica Services, Ltd) and the Sag Harbor Village Police should be taken to task for this collusion and extortion. As for the brake problem, go to Meinecke: they are efficient, affordable ($1,047), offer a menu of repair options, and do not charge for estimates.

This is actually for Al Berger in Sales. We purchased a Mazda 5 from him and this guy should be a stand up comic. I have never had so much fun and clicked with a Car Salesman before. Before we knew it we were off in our new Mazda. Even if you dont buy there, just go for Al's humor alone.

My family has been going to Rick for about twenty years. He's the best. Rick is a great mechanic who only does the work you need at a fair price. Plus, he gets the work done in a timely manner.

Bob Thomas Ford recommended an unnecessary wheel alignment for my car. When asked whether the recommended alignment was necessary, Gary Shelomis, service manager, confirmed that it was necessary and that it needed to be fixed before I could drive my car. Because of the $130 price of the alignment, I asked for second opinions from Firestone and Town Fair Tire. Both reviewed a printout of Bob Thomas Ford’s alignment measurements and advised that an alignment would not be “necessary” and that $130 would be excessive for an alignment even if it were necessary.