Auto repair service near Claymont, DE

Since 1999 Import Intelligence has been serving customers in Chester and Deleware counties in Southeastern PA. We are a family owned and operatied non-chain business. At Import Intelligence, personalized service is priority number one.

The year 2016 marks 103 years that our family has been in the auto repair business. That’s a lot of years, a lot of Phillies games, a lot of stories of survival, a lot of experiences and friendships that have stood the test of time. Yes, the family business can survive and thrive in America today! We strive to provide the finest quality auto repair and the best possible service available anywhere. If you’ve been a customer before, we’d like to thank you for making our progress possible. If you haven’t, come on in, we’re waiting for you.

Cost was over $2,800. That is way too expensive for tires, brakes, inspection, and a tail light, nearly twice what I would have paid at my usual mechanic. As well, your shecanic didn't clear the dashboard codes so as soon as I drove 2 miles the dashboard warning light came on for the tires. Had to miss more work, return to your shop, to hear a lame excuse from your shecanic and to hear Jenny tell me "We aren't cheap" when I complained the cost was way too high. I told you on my very first visit last month that I was looking for a mechanic that could be trusted by my wife. You aren't it.

Bought the Truck off of E-Bay as a Serviced and Inspected Vehilce. 3 Hours after driving it home the brakes went on it. Vhehicle was brought to a reputable Ford dealership where the tires were taken off and brakes inspected. Dealership showed me the extent of the brakes, the Pads were crumbling off, the rotors were shot and the calipers frozen. Over $1000 to fix. Contacted Dimitry at J & H Auto Sales and all he could say is the Ford ealership was corrupt and he could get the parts cheaper but nothing was done. He spoke poor English and was impossible to communicate with. The next day the truck was fixed paying out of my pocket and the engine goes. The truck was towed back to the shop and this time the bill is $6,600 to fix and the warranty that J & H gave me with the truck doesnt cover anything. I have tried contacting them by phone, e-mail and text and I have received no help from J & H Auto Sales of Upper Darby PA.

I recommend this company for my friends. Now this company has new owner. He did excellent service and high quality job on car painting. I feel the former owner did not do good job but the new owner did excellent job. My car was repaired 11 years ago. The paint starts peeling off. The paint is life time warranty. The owner was changed meanwhile, so I was not expecting to get the job done. New owner, Wade, is so kind to take the paint job and did finish beautifully. He did not charge any, even it is not his responsibility. I really appreciate for his kindness. Also he gave me a ride when I dropped my car off, and delivered my car to the place I needed. It was wonderful service and I am very happy with what the new owner did for me. Thank you so much, Wade! Yoko

This place is reliable, honest, neither slow nor fast, and is economical. It is best to call them during working hours, describe the issue(s), and set an appointment for drop off. They allow you to drop the keys through a mail slot and leave your car if dropping off before they open. They call you if there are issues and when the auto is ready for pick up. They offer great services, at good prices, give decent estimates, and communicate any issues during the process. The only drawback is that Tom is kind of a curmudgeon. He is a very honest and trustworthy person, but is grumpy nine times out of ten. My wife and I have been going to Stephanou's for about seven years or so. They are awesome.

I took my Volvo here because they said they were Volvo certified - they are not. Although the car was running perfectly fine, we wanted them to check out a "Check transmission next service" message. Three thousand dollars later, the message is still there and the car is stone cold dead in my driveway. They said there is nothing more they can do - and they were RUDE about it. Also, a Volvo mechanic told me that they charge at least 1 1/2 times what others charge. DO NOT TAKE YOUR CAR HERE.