Left bolts loose, temp does not work, they dont care, said tough luck
Owners a decent guy(Tom), (mark) was cool too. The issues were the hac... read more Owners a decent guy(Tom), (mark) was cool too. The issues were the hack insurance company located out of state. They took there time paying for repairs and as a result the shop held my wife's car generally for ransom. I learned legally they can't do that and the payment issue was between the shop and the insurance company. Luckily I had a paid rental car so I wasn't pressed. Still I'm disabled and the stress exasperated my illness. Now , the initial repair also was substandard as the bumper popped out when I pushed on it and the hatch sheet metal collapsed in from damage. These two things were serious problems and I had to leave car for another week to repair correctly. However, the final end result was solid. The paint was spot on and the car looks great. 3 stars is generous.
Only place I will take my BMW for repair. Ladies, this is the one pla... read more Only place I will take my BMW for repair. Ladies, this is the one place where being a female doesn't feel like they will take advantage of you. Fair, honest, fast, efficient team and also do a great job detailing your car. Always excellent customer service! -Suzanne