Auto repair service near Auburn, GA

For 3 years I visited the Tires Plus in Buford, Ga off Sardis Church Rd. I started questioning the service and honesty after having brakes replaced multiple times. Each time they told me something else was wrong. So I had rotors replaced, brakes were still bad. Went back they said now I needed new calibers,brakes were still bad. Went back again, they said one of the calibers was faulty and needed replacing. My brakes were still now working properly but at this point I had given up assuming it was just old car. Once I started having tire and brakes problem not long after this I went to another shop. I also began looking up my tires plus history to share with the new mechanics. They showed me that not all the calibers were changed (despite me telling tires plus repeatedly that my brakes were not working). And that everything needed to be replaced again. They took me to the back to show me. As I looked at my service history not only did feel I was scammed on work done on my car, but I had purchased a total of 8 tires in 2 to 3 year span (with road hazard) and was now on tires again 9 and 10. Not only is that a ridiculous short time needing tires but they never once gave me free or discount for the road hazard. I have contacted their corporate office. I received one email saying someone would be in touch with me. I have yet to hear back from them. I will say the manager at the location eventually offered to repay the calipers but since the job was not done fully and properly as well as the tire situation I didn't feel this was fair.

BEWARE!!!! POOR SERVICE DEPARTMENT!!! This is a terrible service department. They caused over $2,000 worth of electrical damage to my Expedition and refused to fix it. The service manager is not helpful at all. I dropped it off for very expensive coil replacements and got it back with a fried fuse box. They don't care about their customers.

HAD MY CAR IN FOR NOISE IN MY ENG. TURNED OUT TO BE THE MOTOR WAS BAD, THEIR TECH TONY DONE A GREAT JOB...... HE REBUILT THE ENGINE AND HAD IT BACK TO ME WITHIN A WEEK. GREAT SERVICE THANK YOU VERY MUCH STEVE TOLBERT

I called for a appointment to bring my mini cooper in I told the employee that the car was having transmission issues and it would not change gears from 3rd to 4th gear .She said bring it in and a technician would hook it up to a computer to get a reading on it to see what the problem was. So when I picked the car up he did not get a reading from the computer because there was no check engine light on so he took it for a test drive. And said it was having transmission problems and he could replace it with a rebuild one for 7000.00 dollars the computer test was 157.00 that was not performed. So I'm not happy about that. She told me that he would have to put it on the machine to find out what was going on with it not a test drive.

WE ARE BREAKING THE MOLD ON THE EXPECTED REPUTATIONS OF AUTOMOTIVE REPAIR SHOPS WE ARE EXCITED ABOUT PROVIDING QUALITY AUTO REPAIR SERVICES TO OUR HOMETOWN AND SURROUNDING AREA. WE ARE A TOTAL CAR CARE FACILITY, AND WE WANT TO BE A "ONE-STOP-SHOP" FOR ALL OF YOUR AUTOMOTIVE NEEDS. WE SPECIALIZE IN THE CARE AND MAINTENANCE OF YOUR VEHICLES, AS WELL AS SPRINTER VANS. WE ALSO PROVIDE GREAT SERVICE AND COMPETITIVE PRICES ON EVERY OTHER MAKE AND MODEL. THERE IS NOTHING LIKE THAT PEACE OF MIND, KNOWING THAT YOUR AUTOMOBILE IS IN PEAK CONDITION. WE WANT TO OFFER THIS TO OUR CUSTOMERS. YOUR SAFETY AND SATISFACTION IS OUR NUMBER ONE GOAL. IF YOU HAVE ANY QUESTIONS OR CONCERNS ABOUT YOUR VEHICLE, GIVE US A CALL TODAY.

Tim was awesome and made life SO much better. Plus he was honest and upfront about costs and what was needed. I liked them so much, I'm bringing my car back down from Maryland to Georgia to have them look at other things this month. :)